Problem

 

Cause

Solution

Mouse Not

 

 

 

 

Unplug the mouse from

 

Mouse needs to be

Responding**

 

reset

 

the Switch, then plug it

 

 

 

 

 

back in.

 

 

 

 

 

 

 

 

 

 

Turn off the PCs. Wait 5

 

 

Switch needs to be

 

 

reset

 

seconds; then turn the

 

 

 

 

 

PCs on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The switch will only

 

 

Wrong type of

 

 

mouse or adapter

 

work with a PS/2

 

 

 

 

 

mouse. A serial mouse

 

 

 

 

 

 

 

 

 

 

cannot be converted to

 

 

 

 

 

a PS/2 mouse by using

 

 

 

 

 

a serial to PS/2 adapter.

 

 

 

 

 

One exception is a

 

 

 

 

 

combo-mouse which is

 

 

 

 

 

specifically designed for

 

 

 

 

 

both applications. In

 

 

 

 

 

this case, ensure that

 

 

 

 

 

the mouse is set up for

 

 

 

 

 

PS/2 mode and is being

 

 

 

 

 

used with the adapter

 

 

 

 

 

originally provided.

 

 

 

 

 

 

 

 

Each PC needs to be

 

 

Unsupported or

 

 

incorrect mouse

 

using the mouse driver

 

 

driver

 

correlating to the mouse

 

 

 

 

 

connected to the

 

 

 

 

 

console port.

 

 

 

 

 

 

 

 

 

 

 

Some newer mice (with

 

 

 

 

 

extra buttons and

 

 

 

 

 

wheels) have unique

 

 

 

 

 

drivers that may not be

 

 

 

 

 

supported. Try a regular

 

 

 

 

 

mouse with a generic

 

 

 

 

 

mouse driver (like the

 

 

 

 

 

one that comes with the

 

 

 

 

 

operating system).

 

 

 

 

 

 

7

Page 7
Image 7
Tripp Lite B004-002 Series, B004-004 Series user manual Problem Cause Solution

B004-002 Series, B004-004 Series specifications

Tripp Lite B004-002 Series and B004-004 Series are highly regarded KVM switches designed to facilitate seamless control of multiple servers and computers. These devices cater to IT professionals and businesses seeking efficient management of multiple systems, particularly in data centers or server rooms where space is at a premium.

The B004-002 Series is a compact 2-port KVM switch that allows users to manage two computers using a single set of keyboard, video monitor, and mouse. This series is particularly beneficial for those working with limited desk space or who require quick switching between systems without the clutter of multiple peripherals. It supports high-resolution video up to 1920 x 1200, ensuring that users can work with sharp images and detailed graphics. The B004-002 Series is also equipped with a simple push-button interface, making it easy to switch between connected devices with minimal effort.

On the other hand, the B004-004 Series expands the capabilities to a 4-port KVM switch, allowing users to control up to four systems from a single workstation. This model is particularly useful in environments where multiple servers need to be monitored and controlled without the hassle of constantly switching cables or peripherals. Like its 2-port counterpart, the B004-004 Series supports resolutions up to 1920 x 1200, ensuring high-quality visual performance.

Both series feature USB 2.0 compatibility, enabling users to connect various devices, such as printers and external storage, enhancing productivity without needing additional hubs. Furthermore, these KVM switches utilize advanced technology to support a wide range of operating systems, including Windows, Linux, and macOS, making them versatile tools for diverse environments.

A notable characteristic of the Tripp Lite KVM switches is their plug-and-play design, eliminating complicated setup processes. Users can quickly connect their computers and peripherals without the need for additional software installation, making them an ideal choice for individuals and teams looking to simplify their workflow.

In conclusion, the Tripp Lite B004-002 and B004-004 Series KVM switches offer a robust solution for managing multiple computers with efficiency and ease. With their compact design, high-resolution support, and ease of use, these devices are excellent additions to any modern workspace.