TROY Group 802.11b manual Where to Get Help, Worldwide Web Support, Contacting Troy

Models: 802.11b

1 60
Download 60 pages 30.15 Kb
Page 55
Image 55

12

Where to Get Help

 

TROY offers several customer support options to assist you in the event you expe- rience difficulties with your EtherWind, including telephone support, repair ser- vices, extended warranty, and advance replacement.

Worldwide Web Support

The TROY worldwide web site provides a quick and easy way to answer many common technical questions. It includes a wide variety of technical support tips, as well as copies of product manuals, product literature, and firmware load images.

The web site is located at http://www.troygroup.com.

Contacting TROY

Your first point of contact for technical support is the Distributor or Dealer from whom you bought your EtherWind. They are familiar with your needs, and will generally be able to provide you with the fastest and most comprehensive support.

If your Distributor or Dealer is unable to answer your questions or is for some rea- son not available, then contact TROY directly at:

United States: (208) 955-1000 (E-mail: support@troyxcd.com)

Germany: 0800-3002210 (E-mail: support@troygroup.de)

Other Europe/Africa: +49 (0) 7032-9454-21 (E-mail: support@troygroup.de)

All Other Countries: +1 (208) 955-1000 (E-mail: support@troyxcd.com)

Before contacting technical support, please check the Troubleshooting chapter of this manual or the TROY site to isolate any problems and be sure to write down any error messages. Also, make sure that you have the serial number of the prod- uct (located on the product label on the card).

12-1

Page 55
Image 55
TROY Group 802.11b manual Where to Get Help, Worldwide Web Support, Contacting Troy

802.11b specifications

TROY Group 802.11b is a significant advancement in wireless networking technology, introduced in the late 1990s. Operating within the 2.4 GHz frequency band, 802.11b provided users with robust connectivity and established a foundation for future wireless standards. This protocol marked a transition from wired networking to wireless, enabling greater mobility and flexibility for users.

One of the main features of the 802.11b standard is its data transmission rate, which supports speeds of up to 11 Mbps. While this may seem modest by today’s standards, it was a groundbreaking achievement at the time. The 802.11b technology utilized Direct Sequence Spread Spectrum (DSSS) modulation, which allowed multiple data streams to coexist with minimal interference. This was crucial in environments with numerous wireless devices.

Security was another important consideration, and 802.11b incorporated Wired Equivalent Privacy (WEP) for data protection. WEP attempted to secure wireless transmissions by encrypting data packets, although it was later found to have vulnerabilities. Nevertheless, it was a starting point for securing wireless communication until more robust security protocols, such as WPA and WPA2, were developed.

The compatibility of 802.11b with earlier standards like 802.11 meant that devices could be mixed and matched, allowing for a smooth transition to wireless networks. With a typical range of around 100 to 300 feet, it was suitable for various environments, from homes to offices. In addition, the protocol facilitated peer-to-peer networking, allowing devices to communicate directly without the need for an access point.

In terms of hardware, 802.11b required compatible wireless network interface cards (NICs) and access points. These devices were increasingly integrated into laptops and desktops, leading to widespread adoption and the growing popularity of wireless networking in everyday life.

In conclusion, TROY Group 802.11b laid the groundwork for modern wireless communication. Its features, including data rates of up to 11 Mbps, DSSS modulation, and initial security measures like WEP, made it a pioneer in the industry. Although it has been succeeded by faster and more secure protocols, the legacy of 802.11b lives on as a crucial development in the evolution of wireless technology, setting the stage for the high-speed and secure connections that users enjoy today.