Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS | POSSIBLE SOLUTIONS |
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POWER
•Make sure the power cord is plugged in.
TV/DVD does not operate. • Power is off, check fuse or circuit breaker.
•Unplug unit, then plug it back in.
TV BROADCAST RECEPTION
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| • Station or Cable TV experiencing problems, tune to another station. | 16, 17 | ||
Poor sound or no sound. | • Check Volume adjustments or muting. | 16, 17 | ||
| • Check for sources of possible interference. | 39 | ||
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| • Station or Cable TV experiencing problems, tune to another station. | 16, 17 | ||
Poor picture or no picture. | • Check antenna or Cable TV connections, reorient antenna. | 13, 14 | ||
• | Check for sources of possible interference. | 39 | ||
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| • Check picture control adjustments. | 21 | ||
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Poor reception on some | • Station or Cable TV experiencing problems, tune to another station. | 16, 17 | ||
• | Station signal is weak, reorient antenna to receive stronger station. | 13 | ||
channels. | ||||
• | Check for sources of possible interference. | 39 | ||
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| • Station or Cable TV experiencing problems, tune to another station. | 16, 17 | ||
| • Make sure channels are set into memory. | 15 | ||
Poor color or no color. | • | Check picture control adjustments. | 21 | |
| • Check antenna or Cable TV connections, reorient antenna. | 13, 14 | ||
| • Check for sources of possible interference. | 39 | ||
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| • Station or Cable TV experiencing problems, tune to another station. | 16, 17 | ||
Picture wobbles or drifts. | • Make sure channels are set into memory. | 15 | ||
• | Cable TV company is scrambling signal. | – | ||
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| • | Check antenna orientation. | 13 | |
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| • Check all Cable TV connections. | 14 | ||
No Cable TV reception. | • | Set Signal Type option to the “Cable” mode. | 15 | |
| • Station or Cable TV system problems, try another station. | 16, 17 | ||
Horizontal or diagonal | • | Check antenna connections, reorient antenna. | 13 | |
bars on screen. | • | Check for sources of possible interference. | 39 | |
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No reception above | • | Make sure Signal Type option is in the appropriate mode. | 15 | |
channel 13. | • | If using antenna, check UHF antenna connections. | 13 | |
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| • No broadcast on station tuned. | 16, 17 | ||
TV shuts off. | • | Sleep Timer is set. | 17 | |
| • | Power interrupted. | – | |
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| • TV station experiencing problems or program tuned is not closed | 16, 17 | ||
Closed - Caption is not |
| captioned. Try another channel. |
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• | Check Cable TV connection or VHF/UHF antenna, reposition or | 13, 14 | ||
activated. | ||||
| rotate antenna. |
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| • Set Closed caption in the menu. | 20 | ||
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Display is not shown in | • Select proper language in the menu options. | 15 | ||
your language. | ||||
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•The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non- active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.
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