Turbo Chef Technologies 2620, 2020 owner manual Warranty Service

24International Limited Warranty

Warranty Service

During the Warranty Period, any materially defective Equipment will be repaired or replaced free of charge at TurboChef ’s option provided that:

1.You notify the Authorized Distributor from whom You purchased the Equipment and/or TurboChef as soon as reasonably possible after discovery of a defect and in accordance with the warranty claims procedure set out below;

2.You provide the Authorized Distributor from whom You purchased the Equipment and/or TurboChef with all data and information reasonably requested by TurboChef, the Authorized Distributor or its authorized service agents in connection with Your warranty claim;

3.You make the Equipment available to TurboChef, the Authorized Distributor or its authorized service agents;

4.The Equipment has been installed by an Authorized Distributor and you have provided all necessary information for the Authorized Distributor to register the Equipment in the TurboChef global warranty system;

5.The Equipment has been operated and maintained by You in accordance with TurboChef’s “Owner’s Manual” provided with the Equipment (and as updated by TurboChef);

6.You have not used any non-approved devices, accessories, consumables or parts in conjunction with the Equipment; and

7.Repairs, modifications or alterations have not been attempted other than by TurboChef, an Authorized Distributor or its authorized service agent.

Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused, in TurboChef’s, its Authorized Distributor’s or its service agent’s sole opinion, by any of the following: Your failure to provide a suitable installation and operating environment (including power and HVAC) or facilities as prescribed by the Manual; misuse or abuse; accident; neglect; power failure or power surges (over or under voltage); Acts of God; lightning, floods, or other natural disasters; fire; or man-made disasters. This limited warranty shall not apply to Equipment that has missing or altered serial numbers.

At its sole option, TurboChef may replace defective Equipment or components with new, recovered or rebuilt Equipment of equal or greater capability, and such Equipment or components will be warranted by the Authorized Distributor for the balance of the Warranty Period. Replaced defective Equipment or components will become the property of TurboChef.

Warranty Claims

Any warranty claim must be made directly in writing either to the Authorized Distributor from whom You purchased the Equipment or to TurboChef at the following address:

TurboChef Technologies, Inc.

4240 International Parkway, Suite 105

Carrollton, Texas 75007

Phone: +1 214-379-6000

Fax: +1 214-379-6073