3.Contact your dealer for help BEFORE calling TYAN.
4.Check the TYAN user group: alt.comp.periphs.main- board.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any product problems. This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration, mis- use, abuse, or improper maintenance of products.
NOTE: A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered. You may obtain service by calling the manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed pre- paid. TYAN will pay to have the board shipped back to you.
B5161, Service Engineer’s Manual v1.0
Document part No.
69
