Chapter 6: Troubleshooting
The following provides the general problems and solutions you will meet in setting up the SMDC card. For more information, please visit our website http://www.tyan.com.
Question: What are SMDC and TSO?
Solution: SMDC means System Management Daughter Card. It’s an embedded system, independent of the operating system, using the SMBus to monitor hardware sensors. TSO means Tyan System Operator. It is installed on different operating systems and allows remote or local monitoring.
Where can I find information about SMDC/TSO on the Tyan Website?
You can find a page of information for all related motherboards and SMDC/TSO needs at the following link: http://www.tyan.com/support/html/faq_tso.html
Where can I find information about bios versions that are needed for my motherboard so it supports SMDC/TSO correctly?
Tyan released BIOS(depend on board spec that support SMDC) are available for SMDC.
http://www.tyan.com/support/html/bios_support.html
Where can I find information about firmware versions that are needed for my motherboard so it supports SMDC/TSO correctly?
You can find a listing of all the firmware versions at the following link: http://www.tyan.com/support/html/software_utilities.html
Where can I find information about utilities that are needed for my motherboard so it supports SMDC/TSO correctly?
You can find the utilities at the following link: ftp://ftp.tyan.com/software/tso/m3291/utility/
Where can I find information about utilities that are needed for my motherboard so it supports TSO correctly?
You can find the TSO software at the following link: ftp://ftp.tyan.com/software/tso/m3291/tso/
Where can I find the link to the manual?
You can find the manual at the following link: ftp://ftp.tyan.com/software/tso/m3291/manuals
Question: Does your SMDC support OpenIPMI?
Solution: Yes. Please enable Gratitous ARP when using OpenIPMI and other IPMI compliant software.
Question: Do you provide a 64-bit version of the TSO Agent?
Solution: Yes
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