Chapter 6: Troubleshooting

The following provides the general problems and solutions you will meet in setting up the SMDC card. For more information, please visit our website http://www.tyan.com.

Question: What are SMDC and TSO?

Solution: SMDC means System Management Daughter Card. It’s an embedded system, independent of the operating system, using the SMBus to monitor hardware sensors. TSO means Tyan System Operator. It is installed on different operating systems and allows remote or local monitoring.

Where can I find information about SMDC/TSO on the Tyan Website?

You can find a page of information for all related motherboards and SMDC/TSO needs at the following link: http://www.tyan.com/support/html/faq_tso.html

Where can I find information about bios versions that are needed for my motherboard so it supports SMDC/TSO correctly?

Tyan released BIOS(depend on board spec that support SMDC) are available for SMDC.

http://www.tyan.com/support/html/bios_support.html

Where can I find information about firmware versions that are needed for my motherboard so it supports SMDC/TSO correctly?

You can find a listing of all the firmware versions at the following link: http://www.tyan.com/support/html/software_utilities.html

Where can I find information about utilities that are needed for my motherboard so it supports SMDC/TSO correctly?

You can find the utilities at the following link: ftp://ftp.tyan.com/software/tso/m3291/utility/

Where can I find information about utilities that are needed for my motherboard so it supports TSO correctly?

You can find the TSO software at the following link: ftp://ftp.tyan.com/software/tso/m3291/tso/

Where can I find the link to the manual?

You can find the manual at the following link: ftp://ftp.tyan.com/software/tso/m3291/manuals

Question: Does your SMDC support OpenIPMI?

Solution: Yes. Please enable Gratitous ARP when using OpenIPMI and other IPMI compliant software.

Question: Do you provide a 64-bit version of the TSO Agent?

Solution: Yes

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Tyan Computer M3291, M3295 warranty Troubleshooting, Question What are Smdc and TSO?

M3291, M3295 specifications

Tyan Computer is renowned for its specialized server and workstation solutions, and the Tyan M3291 and M3295 models exemplify the company's commitment to high performance and reliability in demanding computing environments. Both models cater to diverse applications, from cloud computing to data-intensive processing tasks, making them a popular choice among enterprises.

The Tyan M3291 is a versatile motherboard designed to support the latest AMD EPYC processors. With its robust architecture, it can accommodate dual sockets, allowing users to leverage the power of multi-core computing. The M3291 excels in providing a highly scalable platform; it comes equipped with up to 16 DIMM slots that support RDIMM and LRDIMM memory types, offering high memory bandwidth and improved performance for memory-intensive applications. This model also supports PCIe 4.0, ensuring lightning-fast data transfer rates to and from connected devices.

Meanwhile, the Tyan M3295 takes performance to the next level by supporting both AMD EPYC processors and incorporating advanced technologies. Its dual-socket configuration maximizes processing capabilities and is ideal for virtualization and high-performance computing scenarios. The M3295 motherboard supports up to 64 cores, significantly enhancing the multitasking ability of an enterprise’s computing resources. With a focus on reliability, the board features redundant power options, enabling uninterrupted operation in mission-critical applications.

Both motherboards prioritize connectivity with various I/O ports and expansion slots, promoting integration with industry-standard components. The Tyan M3291 and M3295 integrate onboard networking options, including 10 GbE connectivity, which is essential for modern data centers looking to reduce latency and improve data throughput. Additionally, these motherboards come with enhanced thermal management features that ensure optimal cooling during intensive workloads, reducing the risk of overheating.

Moreover, Tyan’s commitment to security is evident in the M3291 and M3295 models, which incorporate features designed to protect against unauthorized access and ensure data integrity. These include hardware-based security features that are crucial for today’s cybersecurity landscape.

In summary, the Tyan M3291 and M3295 motherboards stand out for their robust performance, scalability, and reliability. With support for powerful AMD EPYC processors and modern technologies, they are engineered to meet the evolving demands of today’s data-driven environments, making them an excellent choice for organizations aiming to build efficient and high-performance server infrastructures.