Troubleshooting Guide

DANGER

ELECTROCUTION HAZARD

Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.

Troubleshooting - What to check when problems occur:

PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

Unit does not operate and

No electrical supply

Plug unit in or check circuit breaker.

electronic display is blank.

 

 

 

 

 

No interior light

Loose or burned out bulb

Tighten or replace bulb (See MAINTENANCE; LIGHT

 

 

BULB REPLACEMENT).

 

 

 

Electronic display is blank and

Unit is in blackout/Sabbath mode

Exit blackout/Sabbath mode (not Star K certified)

interior light is OFF with door OPEN.

(not Star K certified) lighting mode.

(See OPERATION; INTERIOR LIGHT CONTROL).

 

 

 

Electronic display is blank and

A display function has changed.

Touch and hold the warmer temperature button and

interior light is ON with door OPEN.

 

touch and release the POWER button three times, then

 

 

release the temperature button. The display should

 

 

become visible.

 

 

 

Electronic display shows repeating,

A factory control mode has been

Touch and hold the warmer temperature button and

randomly flashing symbols and

inadvertently entered.

touch and release the LIGHT button three times, then

partial characters.

 

release the temperature button to exit the factory

 

 

control mode. The set-point temperature should now

 

 

be displayed.

 

 

 

Electronic display shows:

A factory control mode has been

Repeatedly touch the warmer temperature button to

0, 1 to 26, or 99.

inadvertently entered.

advance any number shown to 99 and touch and

 

 

release the LIGHT button. The set-point temperature

 

 

should now be displayed.

 

 

 

Electronic display shows E3.

Door has been left open longer than

Close door completely. The set-point temperature

 

20 minutes.

should now be displayed.

 

 

 

Electronic display shows one or

The unit is displaying an error code.

Record the error code(s) displayed and call for service.

more of the following:

 

 

E1, E2, E4, E5, E6, E7, E8, E9, E10, P1.

 

 

 

 

 

Unit not cold enough. Check

Control set too warm

Set control to a cooler setting (See OPERATION). Allow

temperatures (See OPERATION for

 

24 hours for temperature to stabilize.

approximate temperatures).

 

 

Airflow to front grille blocked

Airflow must not be obstructed to front grille (See

 

 

 

OPERATION).

 

 

 

 

Dirty condenser coils

Clean condenser (See MAINTENANCE; CONDENSER

 

 

CLEANING).

 

 

 

 

Door gasket not sealing properly

Door adjustment required (See MAINTENANCE; DOOR

 

 

ALIGNMENT CHECK AND ADJUSTMENT).

 

 

 

 

Inaccurate temperature reading

Properly check temperature (See OPERATION).

 

 

 

Unit is too cold. Check temperatures

Control set too cold

Set control to a warmer setting (See OPERATION). Allow

(See OPERATION for approximate

 

24 hours for temperature to stabilize.

temperatures)

 

 

 

 

 

The unit frosts up.

High ambient temperatures or

Defrost unit manually (See MAINTENANCE;

 

humidity

DEFROSTING).

 

 

 

 

Door gasket not sealing

Adjust door (See MAINTENANCE; DOOR ALIGNMENT

 

 

AND ADJUSTMENT and DOOR REVERSAL).

 

 

 

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2115WC and 2115WCOL, 2175WC and 2175WCOL

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U-Line 2115WCOL, 2175WCOL manual Troubleshooting Guide, Troubleshooting What to check when problems occur