Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

 

Symptom

Suggestion

 

 

 

 

 

 

 

• Make sure the AC adapter is plugged into the base (or the charger (for DCT646-2 only)). and

 

 

The charge LED won't illuminate

wall outlet.

 

 

when the handset is placed in

• Make sure the handset is properly seated in the cradle.

 

 

the cradle.

• Make sure the charging contacts on the handset and the base (or the charger (for DCT646-2

 

 

 

only)) are clean.

 

 

 

 

 

 

 

• Move the handset and/or base to a different location away from and/or scratchy metal objects

 

 

The audio sounds weak.

or appliances and try again.

 

 

 

• Make sure that you are not too far from the base.

 

 

 

 

 

 

 

• Check both ends of the base telephone line cord.

 

 

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

 

 

• Disconnect the AC adapter for a few minutes, and then reconnect it.

 

 

Can't make or receive calls.

• Remove the base ID (see "Replacing the Base Setting" on page 27) and register the handset

 

 

 

(see "Register the Handset to the Base" on page 50).

 

 

 

• Make sure that you are not too far from the base.

 

 

 

• If an outside call is already established, you can not be able to make another outside call.

 

 

 

 

 

 

 

• Charge the batteries in the handset for 15-20 hours by placing the handset on the base or

 

 

 

charging cradle.

 

 

The handset doesn't ring or

• The handset may be too far away from the base unit.

 

 

receive a page.

• Place the base unit away from appliances or metal objects.

 

 

 

• Remove the base ID (see "Replacing the Base Setting" on page 27) and register the handset

 

 

 

(see "Register the Handset to the Base" on page 50).

 

 

 

 

 

 

Unavailable appears in

• Make sure that another handset(s) or the base is not in use, and try the phone again.

 

 

the display.

• Make sure that you are not too far from the base.

 

 

 

 

 

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T R O U B L E S H O O T I N G [ 5 7 ]

T R O U B L E S H O O T I N G

Page 59
Image 59
Uniden 2.4 manual Troubleshooting, Only are clean, See Register the Handset to the Base on