Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
| Symptom | Suggestion |
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| • Make sure the AC adapter is plugged into the base (or the charger (for |
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| The charge LED won't illuminate | wall outlet. |
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| when the handset is placed in | • Make sure the handset is properly seated in the cradle. |
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| the cradle. | • Make sure the charging contacts on the handset and the base (or the charger (for |
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| only)) are clean. |
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| • Move the handset and/or base to a different location away from and/or scratchy metal objects |
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| The audio sounds weak. | or appliances and try again. |
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| • Make sure that you are not too far from the base. |
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| • Check both ends of the base telephone line cord. |
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| • Make sure the AC adapter is plugged into the base and wall outlet. |
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| • Disconnect the AC adapter for a few minutes, and then reconnect it. |
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| Can't make or receive calls. | • Remove the base ID (see "Replacing the Base Setting" on page 27) and register the handset |
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| (see "Register the Handset to the Base" on page 50). |
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| • Make sure that you are not too far from the base. |
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| • If an outside call is already established, you can not be able to make another outside call. |
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| • Charge the batteries in the handset for |
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| charging cradle. |
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| The handset doesn't ring or | • The handset may be too far away from the base unit. |
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| receive a page. | • Place the base unit away from appliances or metal objects. |
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| • Remove the base ID (see "Replacing the Base Setting" on page 27) and register the handset |
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| (see "Register the Handset to the Base" on page 50). |
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| Unavailable appears in | • Make sure that another handset(s) or the base is not in use, and try the phone again. |
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| the display. | • Make sure that you are not too far from the base. |
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T R O U B L E S H O O T I N G