UP349BH (WDECT2300) ENG OM 5/12/04 10:54 AM Page 37
TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
The charge LED won’t illuminate | • Make sure the AC adapter is plugged into the base and wall outlet. |
when the handset is placed in | • Make sure the handset is properly seated in the cradle. |
the cradle. | • Make sure the charging contacts on the handset cradle are clean. |
The audio sounds weak | • Move the handset and/or base to a different location away from |
and/or scratchy. | metal objects or appliances and try again. |
| • Make sure that you are not too far from the base. |
Can’t make or receive calls. | • Check both ends of the base telephone line cord. |
| • Make sure the AC adapter is plugged into the base and wall outlet. |
| • Disconnect the AC adapter for a few minutes, then reconnect it. |
| • Remove the base ID and register the handset (see “Replacing the Base |
| Setting” on page 15). |
| • Make sure that you are not too far from the base. |
The handset doesn’t ring or | • Charge the batteries in the handset for |
receive a page. | handset on the base. |
| • The handset may be too far away from the base unit. |
| • Place the base unit away from appliances or metal objects. |
| • Remove the base ID and register the handset (see “Replacing the Base |
| Setting” on page 15). |
|
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