![Caller ID problems](/images/new-backgrounds/10144/1014429x1.webp)
Audio issues | Possible solutions |
•Check for interference from appliances (microwave ovens, TVs, etc.) or wireless devices (baby monitors,
There’s a lot of | WiFi equipment, etc.). Move the handset or base away | |||
from the interference source. | ||||
noise or static on | ||||
• If you use a telecoil hearing aid, turn on | ||||
the line | (see p. 7). |
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| • If you have any service that uses the phone line, add a | |||
| DSL or telephone line filter (see below). | |||
Caller ID problems | Possible solutions | |||
No handsets display | • Let calls ring twice before answering. | |||
Caller ID information. | • Make sure your Caller ID service is active. | |||
Caller ID displays briefly | • You may have to change the line mode. | |||
and then clears. |
| Contact Customer Service for instructions. | ||
| Possible solutions | |||
I can’t transfer calls. |
| • Reset the handset (see p. 16). | ||
Two handsets can’t talk to a caller. | • See if any handset is in Privacy Mode. | |||
A handset says Unavailable. | • Move the handset closer to the base. | |||
• See if any handset is in Privacy Mode. | ||||
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I can’t register a new handset. | • Reset the handset (see p. 16). | |||
• See if you have 12 registered handsets. | ||||
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Installing a Line Filter or DSL Filter
A telephone line filter or DSL filter prevents services that use the phone line from causing interference on your phone. To get a line filter, contact your service pro- vider or look in an electronics store.
Plug the filter into the telephone wall jack and plug the base into the filter. Make a test call to make sure the noise is gone.
Liquid Damage
CAUTION: If the base is covered in liquid, disconnect the adapter & phone cord from the wall before touching it.
If the liquid is only on the exterior housing of the base or handset, wipe it off and use as normal. If you can hear liquid inside the housing:
1.Remove all compartment covers, and disconnect all cables and cords.
2.If liquid is leaking from any vent or hole, turn the phone so that vent faces down. If not, place the largest vent face down.
3.Let dry for at least 3 days. Check for liquid inside the phone before replacing compartment covers & reconnecting cords.
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