Uniden EXAI398 manual Symptom Suggestion, D D I T I O N a L I N F O R M a T I O N

Models: EXAI398

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Symptom

 

Suggestion

 

 

 

The Caller ID does not display.

The handset was picked up before the second ring.

 

The call was placed through a switchboard.

 

Call your local telephone company to verify your Caller ID service is current.

 

 

 

The answering system does

Make sure the base unit is plugged in.

not work.

Make sure the answering system is turned on.

 

 

 

Cannot record any messages.

Set the record time to either the one minute or four minute option.

 

The memory may be full. Delete some or all of the saved messages.

 

 

 

Messages are incomplete.

The incoming messages may be too long. Remind callers to leave a

 

 

brief message.

 

The memory may be full. Delete some or all of the saved messages.

 

 

 

After a power failure, the outgoing

Record your personal outgoing message again. The default message should remain.

message is deleted.

 

 

 

 

 

No sound on the base unit speaker

Adjust the speaker volume on the base unit.

during call monitoring or message

 

 

playback.

 

 

 

 

 

Cannot access remote call-in

Make sure you're using the correct PIN code.

features from another touch-tone

Make sure that the touch-tone phone you're using can transmit the tone for at

phone.

 

least two seconds. If it cannot, you may have to use another phone to access your

 

 

 

 

messages.

 

 

 

If you still have a problem.

Call our customer hotline at 1-800-297-1023.

 

 

 

[ 46 ] A D D I T I O N A L I N F O R M A T I O N

www.uniden.com

Page 46
Image 46
Uniden EXAI398 manual Symptom Suggestion, D D I T I O N a L I N F O R M a T I O N