![](/images/new-backgrounds/1301236/301236109x1.webp)
TROUBLESHOOTING
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
|
|
The status LED won't | • Make sure the AC adapter is plugged |
|
|
come on when the | into the base unit and wall outlet. |
|
|
handset is placed in | • Make sure the handset is properly |
|
|
the base unit. | seated in the base unit. |
|
|
| • Make sure the charging contacts on |
|
|
| the handset and base unit are clean. |
|
|
|
|
|
|
The audio sounds | • Make sure that the base unit antenna |
|
|
weak and/or scratchy. | is in a vertical position. |
|
|
| • Move the handset and or base unit |
|
|
| to a different location away from |
|
|
| metal objects or appliances and try |
|
|
| again. |
|
|
| • Make sure that you are not too far |
|
|
| from the base. |
|
|
|
|
|
|
Can't make or receive | • Check both ends of the base unit |
|
|
calls. | telephone line cord. |
|
|
| • Make sure the AC adapter is plugged |
|
|
| into the base unit and wall outlet. |
|
|
| • Disconnect the AC adapter for a few |
|
|
| minutes, then reconnect it. |
|
|
| • Reset the digital security code |
|
|
| (See page 48). |
|
|
| • Make sure talk is pressed. |
|
|
|
|
|
|
The handset doesn't | • The battery pack may be weak. |
|
|
ring or receive a page. | Charge the battery on the base unit |
|
|
| for |
|
|
| • The handset may be too far away |
|
|
| from the base unit. |
|
|
| • Place the base unit away from |
|
|
| appliances or metal objects. |
|
|
| • Reset the digital security code |
|
|
| (See page 48). |
|
|
|
|
|
|
Severe noise | • Keep the handset away from |
|
|
|
| ||
interference. | computers, remote control toys, |
|
|
| wireless microphones, alarm systems, |
|
|
| intercoms, room monitors, fluorescent |
|
|
| lights and electrical appliance. |
|
|
| • Move to another location or turn off | 51 | |
| the source of interference. | ||
|
|
| |
|
|
|
|