TROUBLESHOOTING

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

 

 

The status LED won't

• Make sure the AC adapter is plugged

 

 

come on when the

into the base unit and wall outlet.

 

 

handset is placed in

• Make sure the handset is properly

 

 

the base unit.

seated in the base unit.

 

 

 

• Make sure the charging contacts on

 

 

 

the handset and base unit are clean.

 

 

 

 

 

 

The audio sounds

• Make sure that the base unit antenna

 

 

weak and/or scratchy.

is in a vertical position.

 

 

 

• Move the handset and or base unit

 

 

 

to a different location away from

 

 

 

metal objects or appliances and try

 

 

 

again.

 

 

 

• Make sure that you are not too far

 

 

 

from the base.

 

 

 

 

 

 

Can't make or receive

• Check both ends of the base unit

 

 

calls.

telephone line cord.

 

 

 

• Make sure the AC adapter is plugged

 

 

 

into the base unit and wall outlet.

 

 

 

• Disconnect the AC adapter for a few

 

 

 

minutes, then reconnect it.

 

 

 

• Reset the digital security code

 

 

 

(See page 48).

 

 

 

• Make sure talk is pressed.

 

 

 

 

 

 

The handset doesn't

• The battery pack may be weak.

 

 

ring or receive a page.

Charge the battery on the base unit

 

 

 

for 15-20 hours.

 

 

 

• The handset may be too far away

 

 

 

from the base unit.

 

 

 

• Place the base unit away from

 

 

 

appliances or metal objects.

 

 

 

• Reset the digital security code

 

 

 

(See page 48).

 

 

 

 

 

 

Severe noise

• Keep the handset away from

 

 

 

 

interference.

computers, remote control toys,

 

 

 

wireless microphones, alarm systems,

 

 

 

intercoms, room monitors, fluorescent

 

 

 

lights and electrical appliance.

 

 

 

• Move to another location or turn off

51

 

the source of interference.

 

 

 

 

 

 

 

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Uniden EXR 2480 manual Troubleshooting, Symptom Suggestion