Troubleshooting | Uniden EXT3165 manual

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion

The charge/in use/voicemail	• Make sure the AC adapter is plugged into the base and wall outlet.
LED won't illuminate when	• Make sure the handset is properly seated in the base.
the handset is placed in	• Make sure the charging contacts on the handset and base are clean.
the base.

The audio sounds weak	• Make sure that the base antenna is in a vertical position.
and/or scratchy.	• Move the handset and/or base to a different location away from metal
	objects or appliances and try again.
	• Press delete/ch to help eliminate background noise.
	• Make sure that you are not too far from the base.

Can't make or receive calls.	• Check both ends of the base telephone line cord.
	• Make sure the AC adapter is plugged into the base and wall outlet.
	• Disconnect the AC adapter for a few minutes, then reconnect it.
	• Change the digital security code (see page 38).
	• Make sure that you are not too far from the base.

[ 40 ] A D D I T I O N A L I N F O R M AT I O N

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Image 40

Uniden EXT3165 manual Troubleshooting, Symptom Suggestion Charge/in use/voicemail

Contents

Page Page Quick Reference Guide Contents Welcome Features Controls and Functions N T R O L S a N D F U N C T I O N S Choose the best location Setting up the PhoneDo the following steps Install the rechargeable battery pack into the handset E T T I N G S TA R T E D Low battery alert Battery use time per chargeCleaning the charging contacts Connect the base unit AC adapter Mounting the Base Unit on a Wall Standard wall plate mounting Direct wall mounting Setting Menu Options Caller ID options Choosing the dialing mode Setting the language Making and Receiving Calls Handset On Base Handset Off Base Adjusting the Handset Ringer and Earpiece Volume Handset ringer tone and volumeEarpiece volume Temporarily Mute Ringer Redial Tone Dialing Switch-overTraveling Out-of-Range Selecting a Different Channel Flash and Call Waiting Storing Phone Numbers and Names Memory Dialing Steps for Entering Names and Special Characters If you make a mistake while entering a name Memory dialing from Standby Mode Making Calls with Memory Dialing Memory dialing from Talk Mode Chain Dialing Editing a Stored Name and/or Phone Number Replace Memory? Yes Memory01 Stored Movies Erasing a Stored Name and Phone Number Press select or delete/ch Using One Touch Voicemail Access Programming your Voicemail Access Number Dialing your Voicemail Service Deleting your Voicemail Access NumberMessage Waiting Indicator You must subscribe to Caller ID service to use this feature When the Telephone RingsCaller ID Viewing the Caller ID Message List Press cid/menu When the pointer is at ¨Yes¨ When the pointer is at ¨No¨Deleting Information from the Caller ID List Deleting a Caller ID message Or vol/ring Long Distance calls and Area Code Setting/Cancellation Using the Caller ID ListCalling a party from the Caller ID list Features Storing Caller ID messages in Memory dialing Installing the Beltclip Headset InstallationChanging the Digital Security Code To attach the beltclip Maintenance Battery replacement and handlingPower Failure When the handset or base unit becomes slightly dirty Troubleshooting Symptom Suggestion Charge/in use/voicemail Symptom Suggestion Liquid Damage Case Action General Information Battery InformationAC Adapter Information Precautions Installation Considerations Terminal Equipment Radio Equipment K, L Memo Memo Memo At Uniden, we´ll take care of you