Symptom |
| Suggestion |
The Caller ID does not | • | The call was placed through a switchboard. |
display. | • | Call your telephone provider to verify your Caller ID service is current. |
|
| There may be a problem with your Caller ID service. |
You cannot register the | • | Charge the battery pack in the handset for |
handset at the base. | • | Change the Digital Security Code (see page 70). |
| • | Make sure you have not stored 10 handsets already. |
The handset doesn’t commu- | • | Change the Digital Security Code (see page 70). |
nicate with other handsets. | • | Make sure that you have registered all handsets. |
An extra handset can’t join the | • | Make sure there are not 2 handsets already using the conference feature. |
conversation. | • | Make sure that another station is not in privacy mode. |
The Room Monitor feature | • | Make sure to place the handset(s) within the range of the base. |
does not work. | • | Make sure that the Room Monitor feature is turned on. |
|
|
|
The answering machine does | • | Make sure the base is plugged in. |
not work. | • | Make sure that the answering machine is turned on. |
| • | Make sure that the message record time is not set to Announce only (see |
|
| page 55). |
Messages are incomplete. | • | The incoming messages may be too long. Remind callers to leave a brief |
|
| message.· |
| • | The memory may be full. Delete some or all of the saved messages. |
There is no sound on the | • | Adjust the speaker volume on the base or handset. |
base or handset speaker | • | Make sure the call screen feature is set to on. |
during call monitoring or mes- |
|
|
sage playback. |
|
|
72
