Uniden TRU9585 manual Resetting the Handset, When you have this Try

When you have this	Try...	Troubleshooting
problem...
	• The memory may be full. Delete some or all of the saved messages (see page
The answering system does	47).
not record any messages.	• Checking to see that the message record time is not set to announce only (see
	page 44).
The answering system
doesn’t say what time	• Checking to see if you have set the time (see page 44).
messages were recorded.
Messages are incomplete.	• The incoming messages may be too long. Ask callers to leave a brief message.
	• The memory may be full. Delete some or all of the saved messages (see page 47).
I can’t hear base or handset	• Adjusting the speaker volume on the base or handset (see page 36).
speaker during call screening
	• Checking to see if the call screen feature is set to on (see page 45).
or message playback.
I can’t access answering	• Checking to see if you are using the correct PIN number (see page 48).
system from a remote	• Checking to see if the touch-tone phone you’re using can transmit the tone for at
phone.	least two seconds. If it cannot, try using a different touch-tone phone.

Resetting the Handset

You may need to reset your handset in the following instances:

•You lose a handset and purchase a new one.

•You get the message Registration Failed when you try to register the handset.

•You are unable to register any handsets to the base.

•When you register new handsets to the base, the handset IDs do not match. (For example, the handset registers as “Handset #4” but you only have two handsets.)

•When you are instructed to by one of Uniden’s call center representatives.

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