Common Issues
For Terminal Adapter Features
Scenario | Check to see if... |
| Then try... |
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| The pwr LED on the UIP165P is |
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| off, or the power LED on your | Checking the power connection to the UIP165P, or your modem. | |
| modem is off. |
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| The wan LED on the UIP165P is | Making sure the cable between the UIP165P and your modem is | |
| 1) | Securely connected to the UIP165P's WAN port. | |
| off and/or the LAN LED on your | ||
| 2) | Securely connected to your modem's LAN port | |
| modem is off. | ||
| 3) | Free of any frays, loose connectors, or other visible defects | |
Your UIP165P is |
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| 1) | Making sure the UIP165P is configured for DHCP or PPPoE (if your ISP uses | |
unable to connect |
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| DHCP or PPPoE). | |
to the Internet. |
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| The UIP165P doesn't have a valid | 1) | Making sure the first three parts of the UIP165P's IP address match you ISP's |
| IP address. (Login to the UIP165P |
| IP address and the fourth part is different |
| and check the WAN Status | 2) | Making sure UIP165P's subnet mask exactly matches the subnet mask of you |
| screen.) | OR | ISP. |
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| 1) | Making sure the UIP165P's default gateway address is set to your ISP's IP |
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w w w . u n i d e n . c o m | T R O U B L E S H O O T I N G [ 6 2 ] |
T R O U B L E S H O O T I N G
