Scenario | Check to see if... |
| Then try... | |
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| The lan LED on the UIP165P is off | Making sure the cable between the UIP165P and your computer is | ||
| 1) | Securely connected to the UIP165P's LAN port. | ||
| and/or the LINK LED on your | 2) | Securely connected to your computer's Ethernet card. | |
| computer's Ethernet card is off. | |||
| 3) | Free of any frays, loose connectors, or other visible defects. | ||
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| Your computer doesn't have an IP | 1) | Making sure your computer is configured for DHCP. | |
Your computer is | address. (In most Windows systems, | |||
open a command prompt window | 2) | Making sure the UIP165P's DHCP Server is enabled. | ||
unable to connect | ||||
and enter the command ipconfig.) |
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to the Internet. |
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Your computer's IP address and | 1) | Making sure the first three parts of your computer's IP address match the | ||
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| UIP165P's IP address and the fourth part is different. | ||
| subnet mask are on a different |
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| 2) | Making sure your computer's subnet mask exactly matches the subnet mask of | ||
| network than the UIP165P's. | |||
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| the UIP165P. | ||
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| The UIP165P is not the default | Making sure your computer's default gateway address is set to the UIP165P's IP | ||
| gateway for your computer. | address. | ||
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Your UIP165P | The link LED is off. | 1) | Resetting the UIP165P. | |
main base is | 2) | Contacting Packt8 to verify the necessary SIP configuration settings. | ||
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unable to make or | The link LED is on. | Plugging a standard analog phone into the UIP165P's VoIP1 port. If this works, | ||
receive calls. | your UIP165P may be damaged. Contact Uniden customer service. | |||
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[ 6 3 ] T R O U B L E S H O O T I N G | w w w . u n i d e n . c o m |