Trouble Shooting
Disconnect the power cord before performing any maintenance! NOTE: Pressing the OFF button does not disconnect all power to the electrical components of the stove.
Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All other work should be done by a trained technician.
PROBLEM | CAUSE: Lack of combustion air intake. | |
Orange, lazy flame_excessive fuel | • Clean out the burnpot. | |
the burnpot | • Make sure that the viewing door is closed and sealed properly. If not, check or replace | |
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| door gaskets. | |
| • Check that all outside connections are clear of any obstructions. | |
| • Check the exhaust system; clean as needed. | |
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PROBLEM | CAUSE: Burnpot burns out of fuel | |
Fire goes out or stove shuts down. | A. Auger system is jammed or there is a “bridging” of the fuel in the hopper, preventing fuel | |
| from flowing into the auger feed system. Check that the Auger motor is functioning. Check | |
A. Three lights are bright and flashing. | wiring and the auger to motor connection. | |
B. Three lights are bright but not flashing | B. Hopper is empty, refill the hopper. | |
C. The RED light is bright and flashing, but the | C. The high temperature thermodisc has tripped. Check the wiring connections. Possibly | |
other are not. | ||
replace thermodisc. | ||
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D. Three lights are not bright. | D. Loss of power. | |
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| Other possible causes/solutions: | |
| • Loss of draft pressure. Make sure that the viewing door is closed and sealed properly. If | |
| not, check and/or replace door gaskets. Check that all outside connections are clear of any | |
| obstructions. Check the exhaust system; clean as needed. | |
| • Check that the pressure switch connection to the firebox is free of ash or clear of obstructions. |
PROBLEM |
| CAUSE: No power or |
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| • Make sure power is supplied to stove. |
Stove does not start a fire when the | button | • Turn the stove OFF. Clear the unburnt fuel from the burnpot and try again. |
is pushed |
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•Check the pellet quality. Replace if moist, wet, or dirty.
•Loss of draft pressure. Make sure that the viewing door is closed and sealed properly. If not, check and/or replace door gaskets. Check that all outside connections are clear of any obstructions. Check the exhaust system; clean as needed.
•Check that the pressure switch connection to the firebox is free of ash or clear of obstructions.
•Check that the
•The
PROBLEM |
| CAUSE: Stove is overheating. The stove has been working too long or room temp. is too high |
Two lights are bright, the feeding light is off, and | • Allow stove to shutdown automatically, then restart. | |
meanwhile the orange light is bright |
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PROBLEM |
| CAUSE: The burnpot is positioned incorrectly. |
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| • Put burnpot in correct position, as indicated by the slot on the burnpot. |
A. Stove does not start when | is pressed. |
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B. Prolonged ignition time with excess smoke.
C. Burning is not active.
USSC | 15 |