Trouble Shooting

Disconnect the power cord before performing any maintenance! NOTE: Pressing the OFF button does not disconnect all power to the electrical components of the stove.

Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All other work should be done by a trained technician.

PROBLEM

CAUSE: Lack of combustion air intake.

Orange, lazy flame_excessive fuel build-up in

Clean out the burnpot.

the burnpot

Make sure that the viewing door is closed and sealed properly. If not, check or replace

 

 

door gaskets.

 

Check that all outside connections are clear of any obstructions.

 

Check the exhaust system; clean as needed.

 

 

PROBLEM

CAUSE: Burnpot burns out of fuel

Fire goes out or stove shuts down.

A. Auger system is jammed or there is a “bridging” of the fuel in the hopper, preventing fuel

 

from flowing into the auger feed system. Check that the Auger motor is functioning. Check

A. Three lights are bright and flashing.

wiring and the auger to motor connection.

B. Three lights are bright but not flashing

B. Hopper is empty, refill the hopper.

C. The RED light is bright and flashing, but the

C. The high temperature thermodisc has tripped. Check the wiring connections. Possibly

other are not.

replace thermodisc.

 

D. Three lights are not bright.

D. Loss of power.

 

 

Other possible causes/solutions:

 

Loss of draft pressure. Make sure that the viewing door is closed and sealed properly. If

 

not, check and/or replace door gaskets. Check that all outside connections are clear of any

 

obstructions. Check the exhaust system; clean as needed.

 

Check that the pressure switch connection to the firebox is free of ash or clear of obstructions.

PROBLEM

 

CAUSE: No power or Auto-Start Igniter fails to ignite the fuel in the burnpot.

 

 

Make sure power is supplied to stove.

Stove does not start a fire when the

button

Turn the stove OFF. Clear the unburnt fuel from the burnpot and try again.

is pushed

 

 

 

Check the pellet quality. Replace if moist, wet, or dirty.

Loss of draft pressure. Make sure that the viewing door is closed and sealed properly. If not, check and/or replace door gaskets. Check that all outside connections are clear of any obstructions. Check the exhaust system; clean as needed.

Check that the pressure switch connection to the firebox is free of ash or clear of obstructions.

Check that the auto-start igniter is not blocked with ash or soot.

The auto-start igniter gets “red hot” during start-up. If you can not visibly see the igniter glowing during start-up, then the igniter may need to be replaced or there is a problem with the electrical control system.

PROBLEM

 

CAUSE: Stove is overheating. The stove has been working too long or room temp. is too high

Two lights are bright, the feeding light is off, and

Allow stove to shutdown automatically, then restart.

meanwhile the orange light is bright

 

 

 

 

PROBLEM

 

CAUSE: The burnpot is positioned incorrectly.

 

 

Put burnpot in correct position, as indicated by the slot on the burnpot.

A. Stove does not start when

is pressed.

 

B. Prolonged ignition time with excess smoke.

C. Burning is not active.

USSC

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United States Stove 58242 owner manual Trouble Shooting, Problem