TROUBLE SHOOTING

iDisconnect the power supply before performing any maintenance! NOTE: Turning the heater to “OFF” does not disconnect the power to all of the electrical components of the heater.

iNever try to repair or replace any part of the heater unless instructions for doing so are given in this manual. All other work should be done by a trained technician.

PROBLEM

CAUSE: Too rich air/fuel mixture

 

 

 

Orange, lazy flame, excessive fuel build-up in

• Clean out the burnpot

the burnpot.

• Make sure the cleanouts on each side of the damper are closed completely.

 

• Not enough combustion air. Adjust the air damper to a more open position.

 

• Make sure that the viewing door is closed and sealed properly. If not, adjust the door catch or

 

replace the gasket.

 

• Check that all outside connections are clear of any obstructions.

 

• Check the exhaust system, clean as needed.

 

 

 

PROBLEM

Cause: Burnpot out of fuel

 

 

 

Fire goes out or heater shuts down

• Hopper is empty, refill the hopper

 

• Loss of draft pressure. Make sure the viewing door is closed and sealed properly. Check the

 

outside connections for any obstructions. Check the exhaust system; clean as needed.

 

• Check that the pressure switch connection to the firebox is free of ashes or clear of any ob-

 

structions.

 

• Auger system may be jammed or there is a “bridging” of fuel in the hopper preventing fuel flow

 

into the auger feed system.

 

• Too much combustion air. Adjust damper to a more closed position.

 

 

 

PROBLEM

Cause: Auto-Start Igniter fails to ignite the fuel in the burnpot.

 

 

 

Heater does not start a fire when the “ON” but-

• Check the pellets quality. If moist or damp, replace with dryer fuel.

ton is pressed.

• Check that the auto-start igniter port is not blocked with ash or soot. (The igniter is located

 

behind the burnpot.)

 

• The auto-start igniter should glow on start-up. If you can not visible see the igniter glowing,

 

then it may need to be replaced or there is a problem with the electrical system. Check wiring.

 

• Loss of draft pressure. Make sure the viewing door is closed and sealed properly. Check the

 

outside connections for any obstructions. Check the exhaust system; clean as needed.

 

 

 

PROBLEM

Cause: Not enough combustion air or fuel has too much moisture.

 

 

 

Viewing glass becomes black shortly after start-

• Adjust the air damper to a more open position.

up.

• Use a fuel with less moisture content.

 

 

 

PROBLEM

Cause: Not enough combustion air or fuel has too much moisture.

 

 

 

“Black Popcorn” is present in the burn chamber.

• Not enough combustion air. Adjust the air damper to a more open position.

 

• Check moisture content in corn. Use corn with a moisture content of 11-12% or less.

 

 

 

PROBLEM

Cause: Corn is wet or has a high moisture content.

 

 

 

Corn builds up in burnpot or is not burning

• Not enough combustion air. Adjust the air damper to a more open position.

completely. Steam is coming from corn.

• Check moisture content in corn. Use corn with a moisture content of 11-12% or less.

 

 

 

PROBLEM

Cause: Chemical reaction between the starches in corn and the heat.

 

 

 

“Clinkers” form in burnpot and on agitator.

• Adjust air mixture.

 

• Add calcium carbonate (aka chicken scratch or oyster shell)

 

• Try running a mixture of wood pellets and corn.

 

 

 

 

 

 

24

USSC

Page 24
Image 24
United States Stove 6041TP, 6041I, 6041HF warranty Trouble Shooting, Problem