®

UNVENTED PROPANE/LP GAS FIREPLACE

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

One or both burners do not light after ODS/

1.

Burner orifice(s) clogged

1.

Clean burner(s) (see Cleaning and Main-

pilot is lit

 

 

 

tenance, page 18) or replace burner

 

 

 

 

orifice(s)

 

2.

Burner orifice(s) diameter is too small

2.

Replace burner orifice(s)

 

3.

Inlet gas pressure is too low

3.

Contact local propane/LP gas company

 

4.

Mislocated crossover tube

4.

Contact qualified service person

 

 

 

 

 

Delayed ignition of one or both burners

1.

Manifold pressure is too low

1.

Contact local propane/LP gas company

 

2.

Burner orifice(s) clogged

2.

Clean burner(s) (see Cleaning and Main-

 

 

 

 

tenance, page 18) or replace burner

 

 

 

 

orifice(s)

 

3.

Mislocated crossover tube

3.

Contact qualified service person

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 18) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Yellow flame in front burner during burner

1.

Not enough air

1.

Check burner(s) for dirt and debris. If

combustion

 

 

 

found, clean burner(s) (see Cleaning and

 

 

 

 

Maintenance, page 18)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Fireplace produces a whistling noise when 1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burners are lit

when burners are cold

 

let warm up for a minute

2.

Air in gas line

2.

Operate burners until air is removed

 

 

 

from line. Have gas line checked by lo-

 

 

 

cal propane/LP gas company

3.

Air passageways on fireplace blocked

3.

Observe minimum installation clear-

 

 

 

ances (see pages 8 through 10)

4.

Dirty or partially clogged burner

4.

Clean burners (see Cleaning and Main-

 

orifice(s)

 

tenance, page 18) or replace burner

 

 

 

orifice(s)

 

 

 

 

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

Note: After removing all causes of residue

 

 

 

page 13)

deposits, completely clean fireplace and ap-

2.

Drafts or other air currents affecting

2.

Eliminate source of drafts around heater

pliance of all residue before reusing appliance.

 

flame pattern

 

 

 

3.

Air holes at burner inlet blocked

3.

Clean out air holes at burner inlet. Peri-

 

 

 

 

odically repeat as needed

 

4.

Burner flame holes blocked

4.

Remove blockage or replace burner

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Vanguard Heating VSGF28PTC, VSGF28PVA installation manual Maintenance
Page 19 Page 21

VSGF28PTC, VSGF28PVA specifications

Vanguard Heating has made a significant mark in the heating solutions industry with its innovative models, the VSGF28PTC and VSGF28PVA. These units embody advanced technologies, reliable performance, and user-centric features that cater to both residential and commercial needs.

One of the standout characteristics of the VSGF28PTC and VSGF28PVA is their exceptional energy efficiency. Both models are designed to operate with a high Annual Fuel Utilization Efficiency (AFUE) rating, which ensures that more of the energy consumed is converted into usable heat. This not only helps in reducing energy bills but also contributes to lower carbon emissions, making these models an eco-friendly choice.

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In summary, Vanguard Heating's VSGF28PTC and VSGF28PVA present a winning combination of energy efficiency, advanced safety, user-friendly features, and quiet operation. These heating solutions promise reliability and peace of mind for anyone looking to enhance their indoor comfort while being mindful of energy consumption and environmental impact.
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