TROUBLE SHOOTING GUIDE

SYMPTOM

CAUSE (AND REMEDY)

No power.

The remote does not function.

Check that the AC power cord is connected.

Turn on the unit.

Remove any obstacles between the remote and the unit.

Use the remote near the unit.

Point the remote at the remote sensor on the unit.

Replace the battery in the remote with a new one.

Bad Picture (snow,

Check the location of the antenna and adjust it if

multiple

images,

 

neccessary.

distortion, blurry)

Make sure the antenna cable is connected firmly.

 

 

 

Make sure all input cables are firmly connected.

 

 

 

 

No sound.

 

Increase the volume.

 

 

 

Check whether the mute function has been activated on

 

 

 

 

the Remote Control.

 

 

 

 

 

Black

and

white

Check the Picture setting within the Setup menu.

picture.

 

 

Check to make sure the program you are watching is

 

 

 

 

broadcast in Color and not Black & White.

 

 

 

No picture or sound.

Make sure the unit is plugged in and turned on.

 

 

 

Make sure that the TV mode is selected.

 

 

 

Try a new channel to check for possible station trouble.

 

 

 

Make sure the antenna is connected properly.

 

 

 

Increase the volume.

 

 

 

Make sure the antenna or audio/video source device is

 

 

 

 

working properly.

 

 

 

Make sure all cables are connected firmly.

 

 

 

Check for local interference.

 

 

 

 

Colored

patches of

Make sure there are no unshielded electrical devices nearby

picture.

 

 

 

that are causing interference.

 

 

 

Turn the TV off for 30 minutes, then try it again.

 

 

 

 

 

 

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Venturer PLV36190S5W owner manual Trouble Shooting Guide, Symptom Cause and Remedy