Troubleshooting
Before requesting service on your Verilux® lamp, please:
•Make sure all power connectors, cords and plugs are inserted fully and securely.
•Be sure the bulb is securely seated into the socket. (See page 7.)
•Make sure there is power to the wall outlet, or try another one.
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PROBLEM | CHECK |
| SOLUTION | |
| Has the plug come | Insert plug securely into wall outlet. | ||
| loose? |
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Light Won’t | Is the bulb old? | Check bulb for blackening/darkening at bottom of spiral where it joins the | ||
Come On |
| base (an indicator of bulb life) and replace bulb. | ||
| Is the bulb connected | Be sure the bulb is securely seated in the socket. Repeat the bulb | ||
| securely into socket? | installation process. | CAUTION: | DISCONNECT LAMP FROM OUTLET |
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| PRIOR TO REPEATING THE BULB INSTALLATION PROCESS. | ||
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| Is the bulb new? | Sometimes when a new bulb is turned on for the first time the tubing will | ||
Blackening/Darkening |
| darken, but this will fade after a few minutes. | ||
Is the bulb old? | With older bulbs, darkening of the tubing indicates end of bulb life. (This | |||
at Ends of Bulb |
| doesn’t affect operation except to reduce the amount of light available, | ||
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| since the phosphor in that area has become inactive.) Bulb replacement | ||
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| is recommended. |
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| Has the plug come | Insert plug securely into wall outlet. | ||
| loose? |
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Light Flickers | Is the bulb connected | Be sure the bulb is securely seated into the socket. Repeat the bulb | ||
securely to the socket? | installation process. | CAUTION: | DISCONNECT LAMP FROM OUTLET | |
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| PRIOR TO REPEATING THE BULB INSTALLATION PROCESS. | ||
| Is the lamp connected | Connect lamp plug only to wall outlet without dimmer switch. | ||
| to a dimmer switch? |
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Care and Cleaning
Your lamp is made from
CAUTION: Do not use solvents or cleaners containing abrasives, or
CAUTION: After cleaning the lamp wipe away and dry all moisture
to restoring power.
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1/30/13 12:40 PM |
