CentraNet CustoPAK | Verizon GTD-5, 5ESS, DMS 100 instruction

CentraNet®

CustoPAK®

USER GUIDE

Telephone Number

Verizon Telephone Number

Switch Type:
GTD-5	5ESS	DMS 100	DMS 10

www.verizon.com/smallbiz

3056-0402

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Verizon GTD-5, 5ESS, DMS 100 manual CentraNet CustoPAK

Contents

CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Repair Overview of Your CustoPAK SystemHelp Desk Terms You Should Know CustoPAK Basic FeaturesAssume Dial Call Transfer Call Hold Consultation Hold SwitchDirect Inward/Outward Dialing DID/DOD To place a call on hold Intercom To use the Intercom featureThree-Way Calling While engaged in a two-way conversation Touch-Tone CustoPAK Selectable Features Automatic Callback To cancel an Automatic Callback requestCall Forwarding Options Option Section To turn Call Forwarding on Call ForwardingTo turn Call Forwarding off Call Forwarding Don’t Answer Call Forwarding Busy Line Call Pick-Up Group To use Call Pick-Up Group when you are already on the phoneCall Restriction Options To use Call Pick-Up Group To cancel the Call Waiting tone before placing a call Cancel Call Waiting Tone BlockTo cancel the Call Waiting tone during a call Call Waiting Dial Call Waiting for Intercom dialing Hunting Speed Dialing CustoPAK Optional FeaturesTo place a Speed Call from the short list To activate *69 Busy RedialTo deactivate *69 After dialing a busy number Call Park Call Block *60 Call Trace Call Park DirectedTo park a call against another CustoPAK number To retrieve parked calls from any line Caller ID Number Only Caller ID Executive Busy Override Enhanced Call ForwardingLast Number Redial Select Call Forwarding Priority Call DMS 10 Speed Dialing Code Charts Intercom Code ChartsVoice Mail and CustoPAK Appendix To make an Intercom call Intercom Code Charts To make a call using Speed Dialing Speed Dialing Code ChartsTo establish or change your Speed Dialing list GTD-5, DMS 100 and DMS 10 Speed Dialing List Feature Availability by Switch Type CustoPAK Feature Activation/Deactivation Codes Feature Telephone Numbers Your CustoPAK Feature Selections