Introduction
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with yours. Use the Site Survey capabilities of your Wireless Networking Utility to locate any other wireless networks, and move your wireless router and computers to a channel as far away from other networks as possible.
Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices.
For more networking products from Verizon, use the detailed Site Survey and wireless channel information included in your User Manual.
5.Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password, and are used where security is important. Secure connections include:
•Virtual Private Network (VPN) connections, often used to connect remotely to an office network
•The “Bring Your Own Access” program from America Online (AOL), which lets you use AOL through broadband provided by another DSL or cable service
•Most online banking websites
•Many commercial websites that require a user name and password to access your account
Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by
A second alternative is to change your computer’s power management settings so it does not go to sleep; however, this may not be appropriate for portable computers. To change your power management setting in Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and AOL, please review steps
For more information regarding our networking products, visit our website at Verizon.com/networking or call Verizon Technical Support at
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