Problem Diagnostics

Before requesting repair, please check the following chart. If the situation cannot be corrected, then contact your dealer.

Phenomenon

Cases not involving a

Items to be confirmed

 

machine defect

 

 

 

 

 

The main power source is not

Turn on the main power.

 

ON.

 

 

 

 

Power does not

The electrical power cord is

Correctly connect the power cord. points.

not plugged in.

 

come ON

 

 

The main power source has

Be sure to press the “O” (power OFF) side of the main power

 

 

been interrupted during opera-

switch, and leave this OFF for approximately 20 minutes. After

 

tion, such as by a power out-

the unit has sufficiently cooled down, turn ON the power

 

age (blackout), etc.

source.

 

 

 

 

The input changeover settings

Select the input signal, and correct the settings.

No sound or pic-

are mismatched.

 

 

 

The input changeover settings

Correctly connect the connection cord.

tures are outputted

are mismatched.

 

 

 

 

 

 

 

No signal is being inputted.

Correctly connect the connection cord.

 

 

 

 

The electrical wiring to this

Correctly connect the connection cord.

Pictures are dis-

unit is not correctly connected.

 

 

 

The volume setting has been

Adjust the VOLUME setting to a higher level.

played, but no

set at (or adjusted to) an

 

sounds are heard

 

extremely low level.

 

 

 

 

 

 

 

MUTE is turned on.

Press the MUTE button to toggle the MUTE mode setting..

 

 

 

 

The electrical wiring to this

Correctly connect the connection cord.

 

unit is not correctly connected.

 

Sounds are heard,

 

 

The brightness setting has

Adjust the BRIGHT setting to a brighter level.

but no pictures are

been set at (or adjusted to) an

 

displayed

extremely low level.

 

 

 

 

 

The lens cap has not been

Remove the lens cap.

 

removed.

 

 

 

 

Colors have a faded-

Color depth setting or color

Perform picture adjustments by changing the COLOR BAL R,

out appearance.

tone setting

the COLOR BAL B, and/or the TINT settings, etc.

Color tone is poor

 

 

 

 

 

 

The brightness setting and/or

Perform picture adjustments by changing the BRIGHT and/or

 

contrast setting has not been

CONTRAST settings, etc.

 

properly adjusted.

 

Pictures appear dark

 

 

The WHISPER mode is the

Toggle from the WHISPER mode.

 

current setting.

 

 

 

 

 

Lamp is approaching the end

Repalce the Lamp Assembly.

 

of its product lifetime.

 

 

 

 

Pictures appear

Either the FOCUS setting or

Adjust the FOCUS and H PHASE settings.

the H PHASE is not properly

 

blurry

 

adjusted.

 

 

 

 

 

 

NOTE:

When the interior becomes overheated, power to the unit automatically shuts down. Press the main switch on the side of the unit to the off position then wait 20 minutes to allow the unit to cool down before any work is done to the unit.

37 ViewSonic PJ650

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ViewSonic PJ650 manual Problem Diagnostics