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ViewSonic SCT35BKUS0 4.2.10 Collecting Event Logs and Capturing Related Screens, Collecting Event Logs

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4.2.10 Collecting Event Logs and Capturing Related Screens

The Error Report feature allows you to collect event logs and capture related screens for error reporting.

Collecting Event Logs

To collect event logs of your SC-T35, please do the following:

1. Plug a USB ash drive into your SC-T35.

NOTE

t This USB ash drive will be used for storing the event logs of your SC-T35.

t Ensure that you have enabled the access and automount of USB storage devices.

For detailed instructions, please refer to section “4.4.3 Conguring Settings for USB

Storage Devices” on page 61.

2. On ViewSonic Client Setup, click System > Error Report.

3. Click Collect Log. Upon completion, a notication message window appears.

4. Click OK to exit.

NOTE

t You can nd the log le set named events.tar.gz in the attached USB ash drive.

Contents

Main Compliance Information Important Safety Instructions Declaration of RoHS Compliance Copyright Information Product Registration For Your Records vi About This Users Manual Manual Structure and Subjects Notes, Tips, and Warnings vii Style Conventions Table of Contents 1 Overview 1 2 Setting Up Your SC-T35 7 3 Getting Started 13 4 Conguring Client Settings 28 Appendices 126 Specications 138 Other Information 139 Overview This chapter provides an overview of your SC-T35 thin clients. 1.1 Introduction 1.2 Features 1.3 Package Contents 1.4 Exterior Views Overview 1.5 Panel Components 1 4 Overview 1.6 LED Indicators Setting Up Your SC-T35 This chapter provides detailed instructions on how to set up your SC-T35 thin clients. 2.1 Positioning Your SC-T35 Step 1: Remove the Stand from Your SC-T35 Step 2: Understand Your Stand / VESA Mount Kit for SC-T35 Step 3: Store Screws inside the Bracket Step 4: Remove Screws from the Bracket Step 5: Mount Your SC-T35 2.2 Assembling the AC Adapter 2.3 Getting Connected Getting Started This chapter provides the basics of how to use your SC-T35. 3.1 Learning the Basics Step 1: Power On your SC-T35 ViewSonic Quick Connection Screen Step 2: Congure the Time Zone ViewSonic Client Setup Getting Started ViewSonic Quick Connection Step 3: Return to the Quick Connection Screen Local Linux Desktop Step 4: Access Desktops or Applications ViewSonic Quick Connection Screen Accessing Microsoft Remote Desktop Services Page Page Page Accessing Virtual Desktops and Applications Desktop Selection Screen Page Virtual Application Examples Accessing VMware View Services Page Conguring Client Settings 4.1 ViewSonic Client Setup 5 6 7 4.1.1 Interface Overview 4.2 Conguring System Settings 4.2.2 Available Settings at a Glance 4.2.3 Conguring Time Zone and Time Server 4.2.4 Conguring the Access Privileges and Passwords of ViewSonic Client Setup Setting Access Privileges and Password Only for Administrators Page 4.2.6 Updating Firmware from the Host Server 5. Click the drop-down menus to select the desired rmware version and other update options. 4.2.7 Enabling or Disabling the Appliance Mode Enabling the Appliance Mode To enable the Appliance mode, please do the following: Page Page Disabling the Appliance Mode 4.2.8 Enabling or Disabling the Quick Connection Mode Page 4.2.9 Enabling or Disabling the Command-line Functions 4.2.10 Collecting Event Logs and Capturing Related Screens Collecting Event Logs Capturing Error-Related Screens 4.3 Conguring User Interface Settings 4.3.2 Available Settings at a Glance 4.3.3 Conguring Display Settings Page Page Page 4.3.4 Customizing Desktop and System Language Settings 3. Click Save to apply. 4.3.5 Hiding or Showing Quick Access Shortcuts 4.3.6 Adjusting Keyboard Settings TIP 3. Click Save to apply. 4.3.7 Conguring Screensaver Settings 4.4 Conguring External Device Settings 4.4.1 Devices Tab Overview Devices Tab Overview 4.4.2 Available Settings at a Glance 4.4.3 Conguring Settings for USB Storage Devices 4.4.4 Manually Mount and Unmount Attached USB Storage Devices 4.4.5 Disabling or Enabling Attached Audio Devices 4.4.6 Adding a Local Printer Page Page 4.4.7 Adding a Network Printer 4.5 Conguring Network Settings 4.5.1 Network Tab Overview Network Tab Overview 4.5.2 Available Settings at a Glance 4.5.3 Conguring Wired Network Settings Page Obtaining DNS Server Addresses Automatically Specifying DNS Server Addresses Manually 4.5.4 Creating the Mapping of IP Addresses to Names of Host Servers Creating the Mapping List Managing the Mapping List 4.5.5 Establishing and Stopping a Wireless Connection Establishing a Wireless Network Connection Page Stopping a Wireless Network Connection Adding a Wireless Network Deleting a Wireless Network 4.5.6 Conguring Wireless Network Settings Adjusting Connection settings for a Wireless Network Conguring General Settings for Wireless Network Connections 4.6 Conguring Service Access Settings 4.6.1 Applications Tab Overview Applications Tab Overview 4.6.2 Available Settings at a Glance 4.6.3 Conguring Basic RDP Connection Settings Page Page 4.6.4 Accessing Remote Desktop Services Example: Windows MultiPoint Server 2011 4.6.5 Conguring Advanced RDP Connection Settings Page Page Page Page Page 4.6.6 Conguring ICA Connection Settings Connection Type: Web Logon Page Connection Type: XenDesktop Page Connection Type: XenApp Page Connection Type: Server Connection Page Page Page Page Page 4.6.8 Conguring Advanced ICA Connection Settings Settings for the Connection Type of Web Logon t No options are available under the Application sub-tab in the connection type of Web Logon. Settings for the Connection Type of XenDesktop t For descriptions of available settings for the connection type of Web Logon, please Page Page Page Settings for the Connection Type of XenApp t For descriptions of available settings for the connection type of Web Logon, please Page Page Page Settings for the Connection Type of Server Connection t For descriptions of available settings for the connection type of Web Logon, please Page Page Page 4.6.9 Conguring VMware View Connection Settings Page Page Importing the Certicate from a View Connection Server Page 4.6.11 Accessing VMware View Services Page 4.6.12 Conguring Advanced View Connection Settings Page Page Appendices This chapter provides instructions for the maintenance and upgrade of your SC-T35 thin clients. A.1 Resetting Your SC-T35 to the Factory Default A.2 SC-T35 Updating Firmware with a USB Flash Drive Step 1: Prepare the USB Flash Drive for Firmware Update Step 2: Update the Frimware of your SC-T35 Thin Client Page A.3 Conguration for an RD Gateway and Management for Certicates The Scenario where Applicable Page Page Page Page 136 A.4 Conguration for RD Gateway and Power Saving Newly added features in SC-T35 thin clients with the rmware version 2.54-PREF or the Later The Scenario where Applicable Page Specications ViewSonic SC-T35 thin client 139 Other Information Customer Support 140 Limited Warranty ViewSonic Thin Client