Scenario: No image displayed on WPG’s display

Solution:

1.Check the connection between video display and WPG.

2.Make sure the video display you’re using supports the video output mode you selected (in VGA mode).

3.Make sure the video display is switched on.

Scenario: I hear noise when WPG is operating.

Solution: If you smell something strange or even see smoke come out from WPG, unplug the A/C adapter (if possible), and return the WPG back to dealer of purchase immediately.

Scenario: No image output via USB display in Windows system

Solution:

1.Make sure the cable is well-connected between WPG-360 and your PC.

2.Make sure no one is doing the presentation.

3.Please access to the disk “vsPresenter” from “COMPUTER” and execute “vsPresenter.exe”.

Scenario: No audio output in MAC

Solution:

1.Please make sure “Enable Audio” is selected.

2.An inquiry window will pop up to ask you to install extra program to you’re your MAC PC to output audio to WPG-360.

Scenario: No image display when operating some media players (e.g. Windows Media Player) under Windows XP.

Solution:

1.Please download video driver from the “Download” page and install to your computer. Please always reboot the computer to make it effectively after the installation.

2.The video driver installation inquiry will automatically pop up whenever WPG-360

ViewSonic WPG-360

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ViewSonic manual ViewSonic WPG-360