Trouble Shooting Guide
PROBLEM | POSSIBLE CAUSE AND/OR REMEDY | |
1. | Oven will not function. | Oven is not connected to electrical power. |
|
| Have electrician check power circuit breaker, |
|
| wiring and fuses. |
2. | Oven does not | Door is not shut tight enough for |
| operate in | automatic door latch to lock. |
3. | Oven is not clean | Temperature control knob not rotated all |
| after | the way past clean until it stops. |
4. | Broil does not work. | Temperature control knob is rotated too |
|
| far past broil position. |
5. | Door will not open. | Oven is still in |
|
| hot, door latch will release when a safe |
|
| temperature is reached. |
|
|
|
6. | Oven light will not work. | Light bulb is burned out. |
|
| Oven is not connected to power. |
|
|
|
Product Care
Service Information
If your oven should fail to operate, check to see whether the circuit breaker is open or the fuse is blown.
If service is required, call your Viking dealer or authorized service agency. The name of the authorized service agency can be obtained from the Viking dealer or distributor in your area.
When you call for service, have the following information readily available:
•Model number
•Serial number
•Date of purchase
•Name of dealer from whom purchased
Clearly describe the problem that you are having . If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required. The serial number and model number for your oven is located on the identification plate mounted on the top left side of the oven door opening under the control panel.
Model Number _______________ Serial Number____________
Date of Purchase ______________ Date Installed ____________
Dealer's Name _________________________________________
Address _______________________________________________
_______________________________________________________
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
This manual should remain with the oven for future reference.
Product Care
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