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Troubleshooting
Number of Flashes | Cause | Remedy |
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2 | Error in knob input | Contact Service |
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3 | Error in flash summary check | Contact Service |
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4 | Error in program | Contact Service |
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5 | Error in communication | Contact Service |
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6 | Error on filter board | Contact Service |
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7 | Error in supply voltage | Contact Service |
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8 | Error in component or | Contact Service |
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9 | Error in Temperature Sensing | Contact Service |
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Material Compatibility Detector
If the pan’s material or its dimensions are not suitable, the pan indicator will flash and the unit will not cycle on.
Small Object Detector
The induction range will not recognize any object or utensil smaller than 2 inches in diameter. For best results, use pans that are between 5” (13 cm) and 12” (31 cm) in diameter.
| Problem | Possible Cause and/or Remedy | |
| Range will not function. | Range is not connected to electrical power: | |
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| Have electrician check power circuit breaker, | |
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| wiring, and fuses. | |
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| Oven does not operate in | Door is not shut tight enough for automatic | |
| door latch to lock. | ||
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| Oven is not clean after self- | Temperature control knob not rotated all the | |
| clean cycle. | way past clean until it stops. | |
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| Broil does not work. | Temperature control knob is rotated too far | |
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| past broil position. | |
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| Door will not open. | Oven is still in | |
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| hot, door latch will release when safe | |
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| temperature is reached. | |
Care |
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Oven light will not work. | Light bulb is burned out. | ||
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Product |
| Range is not connected to power. | |
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Service Information
If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.
Have the following information readily available.
•Model number
•Serial number
•Date purchased
•Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if service is ever required. The model and serial number can be found by either tilting range back or using a mirror to look underneath on the front edge of the bottom base.
Model no. _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial no.____ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Date of purchase _ _ _ _ _ _ _ ______Date installed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Dealer’s name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address _ _ _ _ _ _ _ _ _ _ _ _ _ ________________ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If service requires installation of parts, use only authorized p arts to | Product | |
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insure protection under the warranty. | Care | |
Keep this manual for future reference. | ||
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