Viking VDB450E, VDB325ESS manual Troubleshooting, Problem, Possible Cause And/Or Remedy

Troubleshooting

	PROBLEM	POSSIBLE CAUSE AND/OR REMEDY
	Detergent left in	Compartment cover blocked:
	detergent compartment	The cover may not be opening because of
		improperly loaded items. Move dishes that may
		be blocking it.
		Old detergent:
		If detergent is hard or caked in the box,
		throw away. Use only fresh detergent. Add
		detergent just before starting the dishwasher.
	Cloudy film on glassware-	Too much detergent: especially in soft water.
	etching of glass	If vinegar or citric acid rinse doesn’t remove film, the
		cloudiness is “etching.” This is permanent. If you
		have soft water, use the least amount (one
		teaspoon) of recommended dishwasher detergent
		to prevent etching. Use high quality dishwashing
		detergent and rinse aid. Do not overload the
		machine. Water should circulate freely to assure
		adequate rinsing and draining. Dry without heat.
	Dishes not dry	Non-heat drying:
		Allow more drying time when using non-heat drying.
		No rinse agent:
		Fill rinse agent dispenser. Rinse agent helps dishes
		to dry faster.
		Plastic items:
		Certain plastic materials are difficult to dry.
		Plastics may need towel drying.
		Improper loading or unloading:
		Do not overload or nest items. Be sure all surfaces
		drain well. Load items with concave bases so as
		much water as possible can run off. Unload the
		lower rack first. Water from dishes in the upper rack
		may be spilling onto the lower rack.
	Chipping or breaking	Improper loading:
	of glassware	Do not overload. Load between prongs, not over
		them. Glasses loaded over prongs are not
		supported and may break. Make sure glassware is
		secure. Always use upper rack for delicate items.
		Use the light/china cycle.
	Unusual noise	Improper loading:
		Utensils may not be secure or may have dropped
		from the rack. Water may cause utensils to rattle.
		Make sure everything is securely placed in
		dishwasher.
Care	Control panel does not	Cycle and Option buttons will only illuminate after
	illuminate	selection. To activate unit, press “START”. The
Product		“START” button will illuminate and unit is ready.
		Close door and cycle will start.

Troubleshooting

PROBLEM	POSSIBLE CAUSE AND/OR REMEDY
Dishwasher will not fill	Door open:
	Check that door is firmly closed.
	Controls:
	Check that dishwasher is on.
	Water feed line:
	Check to see that the water feed line is not crimped.
	Water supply:
	Be sure water is available and turned on.
Water backs up in sink	Food waste disposer and trap:
when dishwasher drains	Check disposer and trap at sink for blockage or
	food particles.
Water left in bottom near	Dishwashing cycle not complete:
filters	Allow dishwasher to complete cycle.
	Some water is normal. Water left in removable
	coarse strainer is normal.
Dishwasher will not drain	The drain hose is clogged/blocked:
	Check to make sure there are no obstacles in the
	hose where it connects to the water. Foreign
	particles can get stuck in the entrance of the
	connection line. Also, check to make sure that the
	cone-shaped connection line has been cut to an
	inner diameter of at least 3/4” (1.9 cm).
	The drain hose is kinked:
	Check to make sure that there are no folds or sharp
	bends in the drain hose.
Odor in your dishwasher	If you are only running your dishwasher every 2 to 3
	days, bacteria in the food soil left on your dishes will
	create an unpleasant odor. Use the Rinse/Hold
	option in between cycles. To help eliminate the
	odor, use a detergent with chlorine bleach and an
	extra heat option with your cycle.
	If large chunks of food soil are left on plates and
	dishes, it may take several washes for them to
	pass through the filtration system of the dishwasher,
	thus causing food odor. Make sure the dishwasher is
	cool; remove chunks of food soil from filter area.
	Then run your dishwasher as normal.
	There are products that you can use to clean your
	dishwasher such as Glisten, Dishwasher Magic® and
	Lemi Shine. These products will leave your
	dishwasher free of odor, spots, deposits and hard
	water build-up.
Dishwasher has a plastic	Your dishwasher may have parts that have a plastic	Product
smell	odor to them. Place 2 cups white vinegar in a
	dishwasher safe measuring cup and place in the
	lower rack. Do not use detergent. Run the
	dishwasher through the longest cycle with an extra	Care
	heat option. Do not use heated dry.

34 35