5. If a disk problem is found, follow the screen instructions to fix the problem.

Windows Vista:

1.Click Start and click Computer.

2.Right-click Local Disk C:.

3.Click PropertiesToolsCheck Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

4.Follow the instructions on the screen.

E-Mail and Internet Problems

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Check the Microsoft Outlook® Express security settings — If you cannot open your e-mail attachments:

1.In Outlook Express, click ToolsOptionsSecurity.

2.Click Do not allow attachments to remove the checkmark, as needed.

Ensure that you are connected to the Internet — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A filename cannot contain any of the following characters: \ / : * ? " < > — Do not use these characters in filenames.

A required .DLL file was not found — The program that you are trying to open is missing an essential file. To remove and then reinstall the program:

Windows XP and XP Embedded:

1.Attempt to remove the program with the program's uninstall utility, if provided. If that is unsuccessful, continue with the following steps.

2.Log in to the system as a user with administrative privileges.

3.Attempt to remove the program with the program's uninstall utility. If that is unsuccessful, continue with the following steps.

4.Click StartControl PanelAdd or Remove Programs.

5.Click the program you want to remove.

6.Click Remove or Change/Remove.

7.See the program documentation for installation instructions.

Windows Vista:

1.Click Start Control PanelProgramsPrograms and Features.

2.Select the program you want to remove.

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Dell 160 Mail and Internet Problems, Error Messages, Click Properties→ Tools→ Check Now, Click Remove or Change/Remove