Villaware NDVLEM1000 Care & Cleaning cont, Troubleshooting, Problem, Causes, Solutions

Care & Cleaning: cont.

2Fill the reservoir with fresh, undiluted white household vinegar.

3Allow appliance to sit overnight with the vinegar solution in the water reservoir.

4Discard vinegar by removing the reservoir and turning it upside down over the sink.

5Rinse the water reservoir thoroughly with tap water by filling tank half full with water and then pouring the water back out into the sink, repeating this step twice.

To descale internal parts

1Make sure you delime the inside of the water reservoir first by following the “Deliming” steps above.

2Make sure all controls are in the OFF position and the power cord is disconnected from the electrical outlet. Fill the reservoir with white vinegar above the minimum level into reservoir.

3Insert the filter holder (with filter) and place jar/carafe or regular cup on top of the drip tray and under the filter holder.

4Plug the power cord into the electrical outlet.

5Press the control knob to switch the unit ON. Press the brew mode function button. When the brew mode light stays solid, turn the control knob to the left, counter clockwise, to brew. The vinegar will start flowing through the unit. Once all the vinegar has been drained from the reservoir turn the control knob clockwise back to the OFF position.

6To remove any remaining traces of vinegar from the internal parts, repeat Steps 2–5 above, replacing the vinegar with water, as often as necessary.

7To clean the frothing tube internally, place a cup with cold water under the tip of the frothing tube. Press the center of the control knob, then press the froth mode function button. Once the light stays solid, insert the frothing tube into the water and turn the control knob to froth. Let the steam come out for about 10 seconds. This will clean any residue left in the frothing tube from frothing milk.

8Turn the control knob counter-clockwise back to the OFF position.

9Repeat Steps 1–7 as necessary, using only tap water to rinse any remaining traces of vinegar out of the machine.

Troubleshooting:

Problem	Causes	Solutions
Coffee does not	• Appliance was not turned on or	• Plug unit into electrical outlet. Turn it on.
come out	plugged in.
	• No water in reservoir.	• Add water.
	• Coffee grind is too fine.	• Grind coffee medium ground.
	• Too much coffee in the filter.	• Fill filter with less coffee.
	• Coffee has been tamped/	• Refill filter basket with coffee - DO NOT TAMP.
	compressed too much.
Coffee comes	• Filter holder not rotated to full	• Rotate filter holder to full lock position.
out around the	lock position.
edge of the filter	• Coffee grounds around the filter	• Wipe off rim.
holder	basket rim.
	• Too much coffee in the filter	• Fill with less coffee.
	basket.
No steam is	• Appliance is not turned on.	• Turn on unit and follow the operating
generated		instructions.
	• Water reservoir is empty.	• Fill reservoir with correct amount of water. See
		Pages 5 and 6.
	• Frothing tube is blocked.	• Following frothing stage, operate frothing
		function for 1–2 seconds to extract excess milk.
		Or, turn off unit, allow unit to cool, unplug unit
		and clean out frothing tube with a needle or
		toothpick.
Milk is not foamy	• Ran out of steam.	• Ensure there is enough water in the reservoir.
after frothing	• Milk is not cold enough.	• Chill milk and frothing pitcher prior to making
		cappuccino.
Coffee comes	• Ground coffee is too coarse.	• Use a finer grind.
out too quickly	• Not enough coffee in filter basket.	• Use more coffee.
Coffee is too	• Ground coffee is too coarse.	• Use a finer grind.
weak	• Not enough coffee in filter.	• Use more coffee.
	• Using small filter for two	• Use large filter for two demitasses.
	demitasses.
	• Too much water is used.	• Manually stop the brew earlier by turning the
		knob clockwise to the OFF position.
Lights are flashing	• An error has occurred in the steps	• Turn the control knob back to center (OFF)
rather than	to brew or froth.	position; begin the process again.
pulsing.
Unit turns off	• If the brew or froth mode buttons	• Reset the unit back to the OFF position; begin
during the brew	are pressed twice during the pre-	the process again.
or froth pre-heat.	heat, before the control is turned
	to either brew or froth, then the
	Espresso Maker will turn off.

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