B. Frequently Asked Questions

Q Why can’t I see the Network Camera in the installer after reboot?

A The installer is only used to install the IP address of Network Camera. If the IP address is fixed by checking the option in the installer, the Network Camera will no longer appear in the installer.

Q Why can’t I connect the Network Camera after reboot?

A If the IP address is not fixed, Network Camera will always wait for installing command for a valid IP address. That means the previous IP address will not be used if the option in the installer is not checked; or the option in the network configuration is not cleared. The benefit of waiting for a valid IP address by default is that administrators can find the Network Camera in the installer to prevent IP conflict. As long as the IP address is confirmed, it is suggested to fix the IP address to make Network Camera automatically start up whenever regaining power.

Q What if I forget my password?

A Every access to Network Camera needs authentication. If you are not a permitted user, you may view the images or control the camera as long as the demo account is opened. The demo account user may use username as “demo” without any password to access limited features. If you are one of the managed users, you have to ask the administrators for the password. If you are the administrator, there is no way to recover the root password. The only way to regain access to Network Camera is to restore the factory settings and reinstall it.

Q Why can’t I watch video from Network Camera after it is authenticated? A There are many possible scenarios regarding this problem,

1.If you have just installed Network Camera and are unable to watch the video, check if the video input is enabled and the video modulation in Configuration page.

2.If Network Camera is well installed and you are accessing Network Camera for the first time using Internet Explorer, adjust the security level of Internet Explorer to allow installation of the plug-in.

3.If the problem still exists after adjusting, the current users may be over the system allows.

4.In case that you use demo account, the administrator may protect the video from the public.

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Vivotek IP2122, IP2112 manual Frequently Asked Questions

IP2112, IP2122 specifications

Vivotek has established itself as a notable player in the realm of IP surveillance cameras, and the IP2122 and IP2112 models are prime examples of their dedication to quality and performance. Both models are designed to meet the rising demands for security in various environments, from retail establishments to transportation hubs.

The Vivotek IP2122 boasts a range of advanced features tailored for high-performance video surveillance. With a 1.3-megapixel resolution, this camera captures detailed images with clarity, making it suitable for identifying faces and license plates. The camera utilizes a progressive scan CMOS sensor that excels in varying light conditions, providing better images in both bright and low-light environments. It supports H.264 video compression, which offers efficient storage and bandwidth savings without compromising on quality.

On the other hand, the Vivotek IP2112, while similar in many respects, presents slightly varied features. This model also utilizes a 1.3-megapixel sensor and is designed for cost-effective deployment, ideal for users seeking reliable surveillance without excessive complexity. Like the IP2122, it supports H.264 compression, ensuring efficient video quality even in high-motion scenarios.

Both models are equipped with Vivotek's Smart Stream technology, which intelligently adjusts the video quality based on the activity in the scene. This dynamic feature assists in optimizing bandwidth usage and storage requirements, making it a sustainable option for long-term surveillance needs. Furthermore, these cameras utilize a built-in SD/SDHC card slot for local storage, a feature that enhances flexibility for users who prefer recording without depending solely on external servers.

An essential aspect of the Vivotek IP2122 and IP2112 is their ability to work seamlessly with Vivotek's own network video recorders and third-party solutions. Both models are compliant with the ONVIF standard, ensuring interoperability with various security systems and additional video management software.

In terms of physical design, these cameras are compact and feature a weatherproof enclosure, making them suitable for both indoor and outdoor installations. The vandal-resistant features also ensure durability in high-risk environments.

In summary, the Vivotek IP2122 and IP2112 are powerful tools designed for effective surveillance, featuring high-resolution imaging, Smart Stream technology, and easy integration into a broader security system. These characteristics make them excellent choices for anyone looking to enhance their security infrastructure.