Frequently Asked Questions, General Questions | HP 18XL280 manual

Frequently

Asked

Questions

•General Questions

•Display Questions

•Questions about Sound

•Questions about Movies

•Questions about Peripherals

•Questions about Upgrades

•Error Messages

See also

For more information, please refer to your Microsoft Windows Operating System Manual.

See also

You can refer to other documentation that comes with your Notebook or peripheral devices. Examples include Microsoft Windows manuals, third-party software manuals, and hardware documentation such as printer manuals.

See also

“Common Tasks” chapter in this guide for more information about anti-virus software.

General Questions

Q. Where can I find more information about my Notebook?

A. In the printed documentation that came with your Notebook. Also visit the Compaq support Web site at:

http://www.compaq.com/athome/support/serv_note.html

Q. What is Microsoft Windows?

A. Microsoft Windows is an operating system.

Q. What is an operating system?

A. An operating system is software that tells your Notebook what to do. It translates keyboard strokes and mouse movements into a language your Notebook can understand. Your Notebook comes with a Microsoft operating system already installed.

Q. What is a computer virus and how can I remove it?

A. A computer virus is a program that can cause damage to your Notebook. Your Notebook usually comes with preinstalled third-party virus scan software to remove computer viruses. However, since new viruses constantly emerge, you should check with your software vendor about software upgrades. These upgrades are usually available on the Internet.

Q. I can’t connect to the Internet. What’s the problem?

A. First, you must have an account with an Internet Service Provider (ISP). Your modem must also be configured correctly, and you must have a cable connecting the modem port to the phone jack. Also ensure that you have an Internet browser installed, such as Microsoft Internet Explorer

or Netscape Navigator®.

Q. The keyboard does not respond when I press any button. What should I do?

A. Press and hold the Power ª button to power off your Notebook then restart, or call Compaq customer support for assistance.

PRESARIO MOBILE INTERNET PC BEYOND SETUP GUIDE	SOLUTIONS 9-3
1800 SERIES

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HP 18XL280 manual Frequently Asked Questions, General Questions

Contents

Presario Page Contents Using Your Notebook Common Tasks Let’s Go Surfing Caring for Your Battery Solutions Glossary Index CONTENTS-x Introduction Beyond Setup Guide Easy Setup PosterPrinted Documents Warranty Certificate Safety and Comfort GuidePresario Operating System Manual Graphics Symbols Protecting Your Notebook During an Electrical Storm Safety Series Your At a Glance Front Your Presario Common Features Internet Zone Buttons and Lights Button Default Button Action Description Function Keys Status Display and CD/DVD Controls Components on Right Side Components on Left Side Components on Back Back Panel Components on Underside Underside QuikDock QuikDock Features Using Your Notebook Don’ts Power OnPlugging and Unplugging AC Power Do’s Power Button Functionality Why Use AC Power When I’ve Got a Battery?Turning Your Notebook On and Off Inserting the Battery Using Battery PowerCharging the Battery Optimizing Processor Speed Right-Click Using the TouchPad Instead of a MouseTouchPad Left-Click Tapping and Double-Tapping Edge Motion Display Options Changing Resolution Adjusting Brightness Disabling the Internet Zone Buttons Reprogramming the Internet Zone Buttons Storage Drives Using the Diskette DriveIdentifying Your Storage Drives Security Using the Security SlotPower-On Password Setting the Password Removing the Password Common Tasks TV-Out Connection Connecting and Enabling TV-Out Setting Your Television Format Switching Between Displays Adjusting the Television Screen Anti-Virus Software Using Anti-Virus Software Removing a Virus Recognizing a Computer Virus Adding and Removing Software Installing Software from a CD or Diskette Installing a Downloaded Program File Attaching Hardware Devices Series Using the CD or DVD Drive Inserting a Disc Insert and Remove Discs Manually Ejecting a Disc Removing a Disc Playing Audio CDs Disabling the Self-Starting Feature Icon Function Playing Audio CDs Using Disqplay2 Using Repeat All Using Repeat Track Playing Non-DVD Video Discs DVDs Using the DVD Player On-Screen Controls ‹ Minimize Help 3D Audio + Volume MuteButton Title Description Change Setting the Play Features Playing a DVD Movie on a TV Identifying Your Region Setting Using Regionalized DVDs Selecting Your Region Setting Zooming the View Showing and Hiding the DVD Panel Easy CD Creator and Direct CD Installing Adaptec Easy CD CreatorInstalling Adaptec Easy CD Creator CD-RW Basics Take Two Creating Audio CDs Using Adaptec Easy CD Creator Creating Data CDs Jewel Case Creator DirectCD CD Copier Preventing Buffer Underrun Errors Accessing Easy CD Creator Users Information Let’s Go Surfing Basic Concepts What is the Internet? Did you know World Wide Web What is the World Wide Web? Web Servers Internet Service Provider ISP Mail Using Microsoft Internet Explorer What is a Browser?Browsers See also Choosing a Search Engine Search Engines Using a Search Engine Searching on the Web Conclusion Accessing Files from the Internet 14 LET’S GO Surfing Caring for Your Battery Checking Battery Power Battery CareUsing the Battery Storing the Battery Recycling the Battery Calibrating the Battery Battery Calibration From Running on Batteries column Battery Charging Time Maximizing Battery Operating TimePurchasing Spare or Extra Batteries Connect the AC Adapter Fixing a Low-Battery Condition Suspend Your Work Replace the Drained Battery with a Charged One Saving Energy Power ManagementWhat is Power Management? Understanding Power Management Then Hibernate Starting and Ending Power ModesIf you want to Then Result / Indicators Shut Down, then Standby Service and Support Cleaning Your Notebook’s Exterior Preventive MaintenanceCleaning the Keyboard Cleaning the TouchPad Cleaning the Display Screen Caring for Your Presario Notebook Using Backup Devices Backup Utilities Using ScanDisk Hard Disk ErrorsUsing Disk Cleanup Defragmenting Your Hard Disk Deleting Stored Files Checking the Hard Disk Space Hard Disk Space ManagementDeleting Unnecessary Files Using the Recycle Bin Tab Description Compaq DiagnosticsSystem Support Types of Tests Select Interactive mode or Unattended mode Testing Equipment System Record Turning Compaq Service Connection On and Off Compaq Service ConnectionHow Does It Work? Privacy and Data Security Internet Support Series Solutions Finding Solutions Quickly Basic SolutionsHelpful Hints General Questions Frequently Asked Questions Display Questions How can I change the display settings on my Notebook? My display monitor is blank. What should I do? Questions about SoundThere is no sound coming from my Notebook. What’s wrong? DVD movie is too dim or too bright. What should I do? How do I know how much battery power I have?Questions about Movies Questions about Peripherals Where do I get information about memory upgrades? Questions about UpgradesError Messages Can I download upgrades from the Compaq Internet site? Receive hard disk error messages. What is wrong? Audio and Video Solutions Tables Video is also referred to as the display Video or Display Symptom Problem Solution Battery Symptom Problem Solution Battery and Power Cont’d Error Messages earlier in this chapter Power Symptom Problem Solution By Microsoft Power Mass Storage CD or DVD Drive Symptom Problem Solution 2 Floppy a drive Diskette Drive Symptom Problem SolutionMy Computer g icon Wrong type of diskette is being used Hard Drive Symptom Problem Solution Internet Symptom Problem Solution Games Symptom Problem SolutionGames and Internet If no dial tone is Keyboard and TouchPad Keyboard and TouchPad Symptom Problem SolutionClick Shut Down Keyboard and TouchPad Symptom Problem Solution Click Control Panel and double-clickMouse Tap to click option PC Cards Symptom Problem Solution Memory Symptom Problem SolutionMemory and PC Card Glossary GLOSSARY-2 Directory See folder Desktop See Windows desktop DSL digital subscriber line See joystick Floppy disk See diskette Html hypertext markup language Internet Explorer See MicrosoftLink See hyperlink GLOSSARY-8 See browser GLOSSARY-10 See microprocessor GLOSSARY-12 Taskbar See Windows taskbar See right-click Web See World Wide Web Video phone See Internet phone GLOSSARY-15 GLOSSARY-16 Index Power 2-2, 2-3, 3-3, 7-8, 9-3, 9-5, 9-14 Drive 2-7, 3-12 DVD Function keys 2-5, 3-10, 4-4, 5-12, 9-6 Hibernation 7-9, 9-4 Sleep 7-9 Ports 2-7, 2-8 Display 2-1, 2-2 Removing Port 2-8 INDEX-10