Basic Solutions, Helpful Hints | HP 18XL280 guide

Basic Solutions

Before you consult our extensive list of common solutions, try these helpful hints. If you still need help, this section tells you how to quickly find the solution.

In this section:

•Helpful Hints

•Finding Solutions Quickly

Helpful Hints

If you encounter minor problems with your Notebook, display, or software, refer to the following list of general suggestions before taking further action:

•Ensure that your Notebook is plugged into the AC adapter and that the adapter is plugged into a working electrical outlet.

•Ensure that your Notebook is turned on and the Power ª light or icon is lit.

•Adjust the brightness and contrast controls of the display.

•Remove any diskettes from the diskette drive before turning on your Notebook.

Finding Solutions Quickly

To help you find a solution quickly, most of the information in this chapter is divided into three columns:

1.Symptom—describes the symptom or warning that indicates a problem.

2.Problem—identifies one or more reasons why the symptom occurred.

3.Solution—describes how you should try to fix the problem.

If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time.

If a problem persists and you can’t resolve it, contact a Compaq Authorized Service Provider. Refer to your Warranty Statement for details.

9-2 SOLUTIONS	PRESARIO MOBILE INTERNET PC BEYOND SETUP GUIDE
	1800 SERIES

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HP 18XL280 manual Basic Solutions, Helpful Hints, Finding Solutions Quickly

Contents

Presario Page Contents Using Your Notebook Common Tasks Let’s Go Surfing Caring for Your Battery Solutions Glossary Index CONTENTS-x Introduction Easy Setup Poster Beyond Setup GuidePrinted Documents Safety and Comfort Guide Warranty CertificatePresario Operating System Manual Symbols Graphics Safety Protecting Your Notebook During an Electrical Storm Series Your At a Glance Common Features Front Your Presario Internet Zone Buttons and Lights Default Button Action Button Function Keys Description Status Display and CD/DVD Controls Components on Left Side Components on Right Side Back Panel Components on Back Underside Components on Underside QuikDock Features QuikDock Using Your Notebook Do’s Power OnPlugging and Unplugging AC Power Don’ts Why Use AC Power When I’ve Got a Battery? Power Button FunctionalityTurning Your Notebook On and Off Using Battery Power Inserting the BatteryCharging the Battery Optimizing Processor Speed Left-Click Using the TouchPad Instead of a MouseTouchPad Right-Click Tapping and Double-Tapping Edge Motion Changing Resolution Display Options Adjusting Brightness Reprogramming the Internet Zone Buttons Disabling the Internet Zone Buttons Using the Diskette Drive Storage DrivesIdentifying Your Storage Drives Setting the Password Using the Security SlotPower-On Password Security Removing the Password Common Tasks Connecting and Enabling TV-Out TV-Out Connection Setting Your Television Format Adjusting the Television Screen Switching Between Displays Using Anti-Virus Software Anti-Virus Software Recognizing a Computer Virus Removing a Virus Installing Software from a CD or Diskette Adding and Removing Software Installing a Downloaded Program File Attaching Hardware Devices Series Using the CD or DVD Drive Insert and Remove Discs Inserting a Disc Removing a Disc Manually Ejecting a Disc Disabling the Self-Starting Feature Playing Audio CDs Playing Audio CDs Using Disqplay2 Icon Function Using Repeat Track Using Repeat All Playing Non-DVD Video Discs Using the DVD Player DVDs On-Screen Controls Change 3D Audio + Volume MuteButton Title Description ‹ Minimize Help Setting the Play Features Playing a DVD Movie on a TV Using Regionalized DVDs Identifying Your Region Setting Selecting Your Region Setting Showing and Hiding the DVD Panel Zooming the View CD-RW Basics Installing Adaptec Easy CD CreatorInstalling Adaptec Easy CD Creator Easy CD Creator and Direct CD Take Two Using Adaptec Easy CD Creator Creating Audio CDs Creating Data CDs DirectCD Jewel Case Creator Preventing Buffer Underrun Errors CD Copier Accessing Easy CD Creator Users Information Let’s Go Surfing What is the Internet? Basic Concepts Did you know What is the World Wide Web? World Wide Web Web Servers Internet Service Provider ISP Mail What is a Browser? Using Microsoft Internet ExplorerBrowsers See also Search Engines Choosing a Search Engine Using a Search Engine Searching on the Web Accessing Files from the Internet Conclusion 14 LET’S GO Surfing Caring for Your Battery Storing the Battery Battery CareUsing the Battery Checking Battery Power Recycling the Battery Battery Calibration Calibrating the Battery From Running on Batteries column Maximizing Battery Operating Time Battery Charging TimePurchasing Spare or Extra Batteries Fixing a Low-Battery Condition Connect the AC Adapter Replace the Drained Battery with a Charged One Suspend Your Work Understanding Power Management Power ManagementWhat is Power Management? Saving Energy Shut Down, then Standby Starting and Ending Power ModesIf you want to Then Result / Indicators Then Hibernate Service and Support Preventive Maintenance Cleaning Your Notebook’s ExteriorCleaning the Keyboard Cleaning the Display Screen Cleaning the TouchPad Caring for Your Presario Notebook Backup Utilities Using Backup Devices Hard Disk Errors Using ScanDiskUsing Disk Cleanup Deleting Stored Files Defragmenting Your Hard Disk Hard Disk Space Management Checking the Hard Disk SpaceDeleting Unnecessary Files Using the Recycle Bin Types of Tests Compaq DiagnosticsSystem Support Tab Description Testing Equipment Select Interactive mode or Unattended mode System Record Compaq Service Connection Turning Compaq Service Connection On and OffHow Does It Work? Privacy and Data Security Internet Support Series Solutions Basic Solutions Finding Solutions QuicklyHelpful Hints Frequently Asked Questions General Questions How can I change the display settings on my Notebook? Display Questions Questions about Sound My display monitor is blank. What should I do?There is no sound coming from my Notebook. What’s wrong? Questions about Peripherals How do I know how much battery power I have?Questions about Movies DVD movie is too dim or too bright. What should I do? Can I download upgrades from the Compaq Internet site? Questions about UpgradesError Messages Where do I get information about memory upgrades? Receive hard disk error messages. What is wrong? Solutions Tables Audio and Video Video or Display Symptom Problem Solution Video is also referred to as the display Battery and Power Battery Symptom Problem Solution Cont’d Power Symptom Problem Solution Error Messages earlier in this chapter Power By Microsoft CD or DVD Drive Symptom Problem Solution Mass Storage Diskette Drive Symptom Problem Solution 2 Floppy a driveMy Computer g icon Wrong type of diskette is being used Hard Drive Symptom Problem Solution Games Symptom Problem Solution Internet Symptom Problem SolutionGames and Internet If no dial tone is Keyboard and TouchPad Symptom Problem Solution Keyboard and TouchPadClick Shut Down Symptom Problem Solution Keyboard and TouchPad Tap to click option Click Control Panel and double-clickMouse Memory Symptom Problem Solution PC Cards Symptom Problem SolutionMemory and PC Card Glossary GLOSSARY-2 Desktop See Windows desktop Directory See folder DSL digital subscriber line Floppy disk See diskette See joystick Html hypertext markup language See Microsoft Internet ExplorerLink See hyperlink GLOSSARY-8 See browser GLOSSARY-10 See microprocessor GLOSSARY-12 See right-click Taskbar See Windows taskbar Video phone See Internet phone Web See World Wide Web GLOSSARY-15 GLOSSARY-16 Index Power 2-2, 2-3, 3-3, 7-8, 9-3, 9-5, 9-14 Drive 2-7, 3-12 DVD Function keys 2-5, 3-10, 4-4, 5-12, 9-6 Hibernation 7-9, 9-4 Sleep 7-9 Ports 2-7, 2-8 Display 2-1, 2-2 Removing Port 2-8 INDEX-10