HP 18XL280 Service and, Support

Service and	8
Support

In This Chapter

Preventive Maintenance, 8-2

Backup Utilities, 8-5

Hard Disk Errors, 8-6

Hard Disk Space Management, 8-8

Maintaining your Notebook by keeping it clean and keeping the vents free from dust promotes greater longevity

and higher performance. If Notebook components are not cleaned periodically, the probability of system failure increases.

System Support, 8-10

The information in this chapter provides helpful instructions for the maintenance and care of your Notebook.

PRESARIO MOBILE INTERNET PC BEYOND SETUP GUIDE	SERVICE AND SUPPORT 8-1
1800 SERIES

Contents

Presario Notice Chapter 2 Your Notebook at a Glance Chapter 3 Using Your Notebook Chapter 4 Common Tasks Chapter 5 Using the CD or DVD Drive Page Chapter 7 Caring for Your Battery Chapter 8 Service and Support Page Glossary Index Page Introduction Where Can IFind Information Printed Documents Safety and Comfort Guide Warranty Certificate Presario Operating System Manual The explains how to communicate with your Notebook using the Microsoft Symbols and Graphics Symbols Graphics Safety Page Your Notebook at a Glance Front of Your Presario Notebook Common Features Internet Zone Buttons and Lights Button ButtonDefault Button Action Description Function Keys Status Display and CD/DVD Controls Left and Right Panels Components on Left Side Components on Right Side Back Panel Components on Back Underside QuikDock QuikDock Features Using Your Page Page Page Page Page Page Page Page Page Page Page Page Page Common 4 Tasks TV-Out Connection Connecting and Enabling TV-Out Setting Your Television Format Adjusting the Television Screen Switching Between Displays Anti-Virus Software Using Anti-VirusSoftware Recognizing a Computer Virus Removing a Virus Software and Hardware Adding and Removing Software Installing a Downloaded Program File Browse Open Attaching Hardware Devices 3.Select Specify a location Finish Using the CD or DVD Drive Insert and Remove Discs Inserting a Disc Removing a Disc Manually Ejecting a Disc Audio CDs and Video Discs Playing Audio CDs Playing Audio CDs Using Disqplay2 Using Repeat Track Play/Pause Previous Track Repeat Using Repeat All Playing Non-DVDVideo Discs DVDs Using the DVD Player On-ScreenControls Change D3D Audio +Volume Mute ‹Minimize Setting the Play Features Playing a DVD Movie on a TV Using “Regionalized” DVDs Selecting Your Region Setting To change the DVD drive region setting, complete these steps: 1.With a DVD disc in the drive, open the Compaq DVD Player 3.Click the DVD Region tab 4.Select the desired region from the displayed map or from the options buttons Video Display Options Showing and Hiding the DVD Panel Zooming the View CD-RWBasics Installing Adaptec Easy CD Creator™ Take Two To install Take Two, complete the following steps: From the Adaptec Installation dialog box, click Take Two 5.When setup is complete, click OK Using Adaptec Easy CD Creator You can record any combination of tracks, WAV, or MP3 files to an Audio CD In the left pane of the Explorer section, select the Add 7.Click Create CD. The CD Creation Process dialog box opens When prompted, remove your Audio CD and insert a blank CD into your To open a Data CD Layout, click the small arrow next to the 5.Insert a blank CD into your CD-Recorder In the Explorer 7.Click Create CD. The CD Creation Setup dialog box opens Preventing Buffer Underrun Errors Accessing Easy CD Creator Users Information Let’s Go Surfing Basic Concepts What is the Internet network •Entertainment •Commerce •Research •Education What is the World Wide Web World Wide Web Web Sites and Web Pages Hyperlinks Web Servers Surfing the Web Internet Address (URL) Internet Service Provider (ISP) Modem Search Engine E-mail Browsers What is a Browser Using Microsoft Internet Explorer major features •From the Windows desktop, double-clickthe Internet Explorer A icon Programs An alternative method uses the Internet Zone buttons on your keyboard Internet Zone Search Engines Choosing a Search Engine Using a Search Engine Searching on the Web Accessing Files from the Internet In Conclusion Page Caring for Your Battery Battery Care Using the Battery Storing the Battery Recycling the Battery Battery Calibration Calibrating the Battery 5. Click the Power Schemes tab 6.From Running on Batteries column: From column: a.In the Turn off Monitor drop-downlist, select Never Maximizing Battery Operating Time Fixing a Low-BatteryCondition Replace the Drained Battery with a Charged One Suspend Your Work Power Management Saving Energy What is Power Management Starting and Ending Power Modes If you want to Then Result / Indicators Fn+F4 Service and Support Preventive Maintenance Cleaning Your Notebook’s Exterior Cleaning the Keyboard Cleaning the Display Screen Cleaning the TouchPad Caring for Your Presario Notebook Backup Utilities Using Backup Devices Backup Utilities Hard Disk Errors Using ScanDisk Using Disk Cleanup Deleting Stored Files Defragmenting Your Hard Disk Space Management Checking the Hard Disk Space Deleting Unnecessary Files Using the Recycle Bin System Support Compaq Diagnostics Testing Equipment Test Quick, Complete Custom 3.Select Interactive mode or Unattended mode System Record Compaq Service Connection Privacy and Data Security Internet Support Page Solutions Basic Solutions Helpful Hints Finding Solutions Quickly Frequently Asked Questions General Questions Display Questions Questions about Sound Questions about Movies Questions about Peripherals Questions about Upgrades Error Messages Q. I receive hard disk error messages. What is wrong System Tools ScanDisk 2.Select the hard disk and any other desired options 3.Click the Start button to begin the repair process Solutions Tables Audio and Video Video is also referred to as the display Fn key, press the F8 key, and then release both keys simultaneously Video or Display Screen saver is enabled Battery and Power (cont’d) does not last as long as expected Your Notebook Page not responding locked up to keyboard or TouchPad A program you are Mass Storage Diskette Drive My Computer gicon 3 1/2 Floppy (A:) drive File to Format The wrong type of diskette is being used Diskette is full or file is too big 1.From the desktop 2.Select the 3.Click File and point to Format Hard Drive Games and Internet Page Keyboard and TouchPad Ctrl Esc to select Shut Down Enter key Restore default TouchPad settings 1.On the taskbar, click the Start button and point to Settings Adjust the TouchPad settings 3.Click the Touch tab, and clear the Memory and PC Card 1394 port aguaranteed rate—inreal time. See peripheral Acrobat Reader software bug bulletin board byte cable modem CD (compact disc) Ctrl+Alt+Delete Ctrl Alt Delete cursor disk diskette diskette drive double-click download Ethernet Explorer fax modem file extension doc hard disk hard drive hardware HTML (hypertext markup language) http:// (hypertext transfer protocol) Internet electronic information Internet Explorer See Microsoft Internet Explorer microprocessor and printer) Microsoft Internet Explorer browser Microsoft Windows MP3 mp3 multimedia music software navigate online online Help online shopping OS (operating system) parallel port plug-and-play pop-up right-click processor (short for microprocessor). The brains of the computer See microprocessor right-click pop-up menu ROM (read-only shareware shortcut shortcut menu sleep mode surf upload To send information to another computer on the Internet UPS (uninterruptible power supply) A device that provides a short-termbackup power supply, as well as surge protection URL (uniform resource locator) The The Windows desktop shortcut Windows Explorer Windows taskbar wizard Page charging 3-4, 7-4, 7-6 life 3-3 power 2-2, 2-3, 3-3, 7-8, 9-3, 9-5, 9-14 virus 4-5, 4-6 drive 2-7, 3-12 switching 2-5, 4-4, 5-12, 9-6, 9-10 troubleshooting 9-10 Page Function keys 2-5, 3-10, 4-4, 5-12, 9-6 Hibernation 7-9, 9-4 Sleep 7-9 Ports 2-7, 2-8 button 2-2, 2-3, 3-3, 9-3, 9-5, 9-14 display 2-1, 2-2 Removing port 2-8