Color printing problems, Incorrect shade Cause Solution | HP 4600

Color printing problems

Printing black instead of color

Cause

Solution

Color mode is not selected in the software application or printer driver.

Select color mode instead of grayscale or monochrome mode in the software application or printer driver, see Printer information pages to learn how to print a configuration page.

The correct printer driver is not selected in your software application.

Select the correct printer driver.

No color appears on the configuration page. Consult your service representative.

Incorrect shade

Cause

Solution

The sealing tape has not been removed from the print cartridge.

Remove the sealing tape from the print cartridge for the color that is missing. See Changing print cartridges.

The media does not meet the specifications for	See the HP LaserJet Printer Family Paper
this printer.	Specification Guide.
	Go to http://www.hp.com/ support/lj4600 for
	HP LaserJet Family Paper Specification Guide
	ordering information. When you connect,
	select Manuals.

You are operating the printer in excessively	Verify that the printer’s environment is within
humid conditions.	humidity specifications. See Operating
	environment specifications.

Note		For more information about color quality problems see Print quality
		troubleshooting.

Missing color

Cause			Solution

Defective HP print cartridge			Replace the cartridge.

A non-HP cartridge might be installed.			Ensure that you are using a genuine HP print
			cartridge.

ENWW

181

Image 195

HP 4600 manual Color printing problems, Printing black instead of color Cause Solution, Incorrect shade Cause Solution, 181

Contents

Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Xii Appendix B Specifications and regulatory information Printer basics Enww Quick access to printer information World Wide Web linksUser guide links Accessory and Consumable Installation Guides Where to look for more informationSetting up the printer HP Jetdirect Print Server Administrator’s Guide Html Online User Guide Using the printerCD User Guide Online Help HP Color LaserJet 4600dn Printer configurationsHP Color LaserJet HP Color LaserJet 4600n Europe only HP Color LaserJet 4600hdn Feature Characteristics Printer features Supplies AccessoriesPaper handling Connectivity Factors affecting printer performance Front view shown with second 500-sheet paper feeder Walk around Back/side view Control panel overview IntroductionControl panel buttons and lights Display Accessing the control panel from a computer Button name Function Control panel buttons Interpreting control panel indicator lights Control panel indicator lightsIndicator Off Flashing Control panel menus OverviewGetting started basics Menu hierarchy Retrieve job menuTo enter the menus Paper handling menu Information menu Configure device menu See Diagnostics menu for more information Diagnostics menu Menu item Description Retrieve job menu Information pages Information menu Menu item Value Description Paper handling menu Configure device menu Printing menuMenu item Values Description Print quality menu System setup menu Language Menu Resets menu Diagnostics menu Changing printer control panel configuration settings Job storage limitTo set the job storage limit To set use requested tray Job held timeoutTo set the job held timeout Tray behavior options use requested tray and manually feed To set manually feed prompt PowerSave Time To disable/enable PowerSave To set PowerSave Time To set the clearable warnings PersonalityClearable warnings To set the personality Auto continue Supplies lowTo set the auto continue Jam recovery To set jam recovery responseTo set supplies low reporting To select language Language Using the printer control panel in shared environments Printer drivers Additional driversOperating system PCL 5c Printer software Software for networks HP Web Jetadmin Unix Embedded Web server Features Netprinting Windows Macintosh OS Network AdministratorOther components and utilities Support Network configuration Configuring Novell NetWare frame typeParameters Configuring TCP/IP parameters Setting an IP address Setting the local and default gateway Setting the subnet mask Disabling network protocols optional To disable IPX/SPX To disable DLC/LLC Parallel port connection Parallel configuration HP Jetdirect print servers Enhanced I/O EIO configuration Available enhanced I/O interfaces NetWare networksWindows and Windows NT networks UNIX/Linux networks LocalTalk configurationLocalTalk network configuration AppleTalk networks Supplies and accessories Printer supplies Materials CablesMedia Reference Enww Printing tasks Enww Controlling print jobs Print setting priorities Media to avoid Selecting print media Media that may damage the printer Configuring input trays Configuring Tray 1 media typeConfiguring Tray 1 media size Tray 2 and Tray 3 media type Tray 2 and Tray 3 media sizeTray 2 or Tray 3 custom media Unit of measure Dimension Printing from Tray 1 multipurpose tray Printing envelopes from TrayLoading media into Tray Return To load envelopes into TrayPrinting envelopes Address type Left margin Top margin Loading standard-sized media into Tray 2 and Tray Printing from Tray 2 and Tray Enww Loading custom-sized media into Tray 2 and Tray Printing on special media TransparenciesGlossy paper Envelopes Colored paper Heavy paper Labels Recycled paper Preprinted forms and letterhead Control panel settings for 2-sided printing Sided duplex printingTo use 2-sided printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Special printing situations Printing a different firstPrinting on custom-size media To stop the current print job from the printer control panel Stopping a print request Proofing and holding a job Job retention featuresStoring a print job Quick copying a job Printing stored jobs Deleting stored jobs Printing a private job Private jobs Deleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Interrupting and resuming printing Printing a job Memory, see Working with memory and print server cards Managing memory Enww Managing the printer Enww Menu map Printer information pages Supplies status Configuration Usage DemoFile directory PCL or PS font list Event log100 101 Print quality troubleshooting pages Using the embedded Web server To access the embedded Web server102 Settings tab Information tab103 Networking tab Other links104 105 106 Using Printer Status and Alerts To choose which status messages appear To view status messages and information107 108 109 Color 110 Color options Using colorHP ImageREt Paper selection 112 SRGB Manual color options Automatic or manual color adjustmentManaging color Print in Grayscale 114 Halftone optionsNeutral Grays Edge Control 115 RGB Color Matching colors Pantone * color matching Swatch book color matching116 117 118 119 Maintenance 120 Non-HP print cartridges Print cartridge authenticationManaging the print cartridge HP print cartridges Checking the print cartridge life Using the printer control panelPrint cartridge storage Print cartridge life expectancy 123 Using the embedded Web serverUsing printer software Using HP Web Jetadmin 124 Changing print cartridges 125 Supply item locations Supply replacement guidelinesReplacing supplies Locating supplies Supplies replacement clearance diagram Making room around the printer for replacing supplies127 Approximate replacement intervals for supplies Printer Count Approximate time Message Period128 129 Configuring alertsSee Using the embedded Web server for Software Information location 130 131 Problemsolving 132 133 Basic troubleshooting checklist Status messages Error messagesCritical error messages Control panel messages Control panel messages Message Description Action135 136 Dimm 137 138 139 140 141 142 See Using Embedded Web server 143 Stop 144 Test 145 146 Return to the SET Registration 147 Ready 148 149 See Using 150 151 152 See Configuring input 153 Error For help press 154 155 156 RAM 157 158 159 Paper jams Paper jam locations160 Paper jam recovery To disable paper jam recovery161 Cause Solution Common causes of paper jams162 163 Clearing jams Jam in Tray 1, Tray 2, or Tray164 165 101 166 Jams in the top cover 167 168 169 Jam in paper input path or paper path 170 Jam in duplex path 171 172 Media-handling problemsPrinter feeds multiple sheets Cause Solution Printer feeds incorrect page size Cause Solution 173 Printer pulls from incorrect tray Cause SolutionMedia does not feed automatically Cause Solution Printer feeds incorrect page size Media does not feed from input Trays 2 or Cause Solution Transparencies or glossy paper will not feed Cause Solution174 175 Output is curled or wrinkled Cause SolutionSee Configuring input trays Transparencies or glossy paper will not feed 176 Output is curled or wrinkled 177 Printer response problemsNo display message Cause Solution Printer is on, but nothing prints Cause Solution 178 Printer is on but is not receiving data Cause SolutionSee Changing printer control panel configuration settings Printer is on, but nothing prints 179 Printer control panel problems Control panel settings work incorrectly Cause Solution180 Missing color Cause Solution Color printing problemsPrinting black instead of color Cause Solution Incorrect shade Cause Solution 182 Printed colors do not match screen colors Cause Solution 183 Incorrect fonts are printed Cause SolutionDrifting text between printouts Cause Solution Incorrect printer output 184 Partial printout Cause SolutionGuidelines for printing with different fonts Erratic, missing characters or interrupted printout 185 Software application problemsUnable to select a font from the software Cause Solution Unable to select colors from the software 186 Print quality troubleshootingPrint quality problems associated with media Overhead transparency defects Print quality problems associated with the environment Print quality problems associated with jams187 188 189 Hewlett-Packard limited warranty statement 190 191 Limited warranty for print cartridge life 192 Transfer unit and fuser warranty Next-day on-site service HP maintenance agreementsOn-site service agreements Priority on-site service 194 Printer specifications Physical dimensionsElectrical specifications Operating environment specifications Acoustic emissions196 197 FCC regulations Protecting the environment Environmental product stewardship program Recycled paper Material restrictions199 200 Material Safety Data Sheet Msds Extended warrantySpare parts and supplies availability For more information Declaration of Conformity Hewlett-Packard Company Boise, Idaho USA April 1201 EMI statement Korea Safety statementsLaser safety Canadian DOC regulations 203 Klass 1 Laser Apparat 204 Varo Tray Supported media weights and sizesTray Media type and size Media weight Capacity 205 206 207 208 Tray 2Optional 209 DuplexPrinting 210 211 Printer memory 212 Printing a configuration Installing memory and font DIMMs To install memory and font DIMMs213 214 215 216 To enable memory for WindowsEnabling memory Enabling the language font Dimm Checking Dimm installation To check Dimm installation217 Installing an HP Jetdirect print server card To install an HP Jetdirect print server card218 219 220 221 Term Definition 222 223 Transfer belt 224RJ-45 Toner 225 Index 226 227 228 Page C9660-90912