Solving Print Quality Problems

 

Problem

Solution

 

Toner specs

• The paper may not meet specifications (for example, the

 

 

 

paper is too moist or too rough). See “Paper Specifications”

 

 

 

on page A.2.

 

 

 

• The transfer roller may be dirty. See “Cleaning the Inside”

 

 

 

on page 6.4.

 

 

 

• The paper path may need cleaning. See “Cleaning the

 

 

 

Inside”.

 

 

 

 

 

Dropouts

If faded areas, generally rounded, occur randomly on the

 

 

 

page:

 

 

 

• A single sheet of paper may be defective. Try reprinting the

 

 

 

job.

 

 

 

• The moisture content of the paper is uneven or the paper

 

 

 

has moist spots on its surface. Try a different brand of

 

 

 

paper. See “Paper Specifications” on page A.2.

 

 

 

• The paper lot is bad. The manufacturing processes can

 

 

 

cause some areas to reject toner. Try a different kind or

 

 

 

brand of paper.

 

 

 

• The toner cartridge may be defective. See “Vertical

 

 

 

repetitive defects” on the next page.

 

 

 

• If these steps do not correct the problems, contact a

 

 

 

service representative.

 

 

 

 

 

Vertical lines

 

 

 

 

If black vertical streaks appear on the page:

 

 

 

• The drum inside the toner cartridge has probably been

 

 

 

scratched. Install a new toner cartridge.

 

 

 

 

 

 

 

 

7.12 PROBLEM SOLVING

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Samsung ML-1200 Series manual Solving Print Quality Problems