Solving General Printing Problems

Problem

Possible Cause

Solution

The printer does not

The printer may be

Check the printer properties to insure

print. (continued)

configured incorrectly.

all print settings are correct.

 

 

 

 

The printer driver may

Uninstall the printer driver, then

 

be incorrectly installed.

reinstall the printer driver. Try printing

 

 

a demo page.

 

 

 

 

The printer is

Check the lights on the control panel to

 

malfunctioning.

determine if the printer is indicating a

 

 

system error.

 

 

 

Printer selects media

The paper source

For many software applications, the

from the wrong

selection in the printer

paper source selection is found under

paper source.

properties may be

the Paper tab within the printer

 

incorrect.

properties. Select the correct paper

 

 

source.

 

 

 

Paper does not feed

Paper has not been

Remove paper from the input tray and

loaded correctly.

reload.

into the printer.

 

 

 

 

 

 

There is too much paper

Remove excess paper from the input

 

in the input tray.

tray.

 

 

 

 

The paper is too thick.

Use only paper that meets the

 

 

specifications required by the printer.

 

 

 

Print job is extremely

The job may be very

Reduce the complexity of the page or

complex.

try adjusting the print quality settings.

slow.

 

 

 

The maximum print

 

 

speed of the Samsung

 

 

ML-1200 Series printer is

 

 

12 pages per minute.

 

 

 

 

 

If using Windows 95, the

From the Start menu, choose Settings

 

Spooling Setting may be

and Printers. Right-click the Samsung

 

set incorrectly.

ML-1200 Series printer icon, choose

 

 

Properties, click the Details tab, and

 

 

then choose the Spool Settings

 

 

button. Select the desired spool

 

 

setting.

 

 

 

PROBLEM SOLVING 7.3

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Samsung ML-1200 Series Demo, Printer is, Malfunctioning, System error, Paper source, Source, Input tray Tray, Complex