Solving Print Quality Problems

Print Quality Checklist

Print quality problems can be resolved by following the checklist below.

Redistribute the toner in the toner cartridge (see page 6.2).

Clean the inside of the printer (see page 6.4).

Adjust the print resolution from the printer properties (see page 5.11).

Insure Toner Save Mode is off (see page 5.6).

Troubleshoot general printing problems (see page 7.2).

Install a new toner cartridge, and check print quality (see page 2.2).

Solving Print Quality Problems

Problem

Solution

Light or faded print

If a vertical white streak or faded area appears on the page:

The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Redistributing the Toner” on page 6.2. If this does not improve the print quality, install a new toner cartridge.

The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page A.2.

If the entire page is light, the print resolution setting is too light or Toner Save Mode is on. Adjust the print resolution and Toner Save Mode in the printer properties. See page 5.6 and 5.11 respectively.

A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See “Cleaning the Printer” on page 6.4.

The surface of LSU may be dirty. Clean the LSU. See “Cleaning the Printer”.

PROBLEM SOLVING 7.11

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Samsung ML-1200 Series manual Solving Print Quality Problems, Print Quality Checklist