Solving Print Quality Problems

Problem

Solution

Gray background

If the amount of background shading becomes unacceptable,

 

the procedures below may fix the problem.

 

• Change to a lighter weight pages. See “Paper

 

Specifications” on page A.2.

 

• Check the printer’s environment; very dry (low humidity)

 

or high humidity (higher than 80% RH) conditions can

 

increase the amount of background shading.

 

• Install a new toner cartridge.

Toner smear

• Clean the inside of the printer. See “Cleaning the Inside”

 

on page 6.4.

 

• Check the paper type and quality. See “Paper

 

Specifications” on page A.2.

 

• Install a new toner cartridge.

Vertical repetitive defects

If marks repeatedly appear on the printed side of the page

 

at even intervals:

 

• The toner cartridge may be damaged. If a repetitive mark

 

occurs on the page, print a cleaning sheet several times to

 

clean the cartridge (see page 6.5). After the printout, if

 

you still have the same problems, install a new toner

 

cartridge.

 

• Parts of the printer may have toner on them. If the defects

 

occur on the back of the page, the problem will likely

 

correct itself after a few more pages.

 

• The fusing assembly may be damaged. Contact a service

 

representative.

PROBLEM SOLVING 7.13

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Image 90
Samsung ML-1200 Series Change to a lighter weight pages. See Paper, Specifications on page A.2, Cartridge, Representative