Samsung ML-1200 Series Clean the inside of the printer, Media, some character voids are normal

Solving Print Quality Problems

Problem

Solution

Loose toner	• Clean the inside of the printer.
	• Check the paper type and quality. See “Paper
	Specifications” on page A.2.
	• Install a new toner cartridge.
	• If the problem persists, the printer may require repair.
	Contact a service representative.
Character Voids	Character voids are white areas within the parts of
	characters that should be solid black:
	• If you are using transparencies, try another type of
	transparency. (Because of the composition of transparency
	media, some character voids are normal.)
	• You may be printing on the wrong surface on the paper.
	Remove the paper and turn it around.
	• The paper may not meet paper specifications. See “Paper
	Specifications” on page A.2.
Horizontal stripes	If horizontally aligned black streaks or smears appear:
	• The toner cartridge may be installed improperly. Remove
	the cartridge and reinsert.
	• The toner cartridge may be defective. Install a new toner
	cartridge.
	• If the problem persists, the printer may require repair.
	Contact a service representative.

7.16 PROBLEM SOLVING