Samsung ML-1200 Series Moisture, Can cause problems, Contact a service representative, Stack

Solving Print Quality Problems

Problem

Solution

Background scatter	Background scatter results from bits of toner distributed on
	the printed page.
	• The paper may be too damp. Try printing with a different
		batch of paper. Do not open packages of paper until
		necessary so that the paper does not absorb too much
		moisture.
	• If background scatter occurs on an envelope, change the
		printing layout to avoid printing over areas that have
		overlapping seams on the reverse side. Printing on seams
		can cause problems.
	• If background scatter covers the entire surface area of a
		printed page, adjust the print resolution through your
		software application or the printer properties.
Misformed characters	•	If characters are improperly formed and producing hollow
		images, the paper stock may be too slick. Try a different
		paper. See “Paper Specifications” on page A.2.
	•	If characters are improperly formed and producing a wavy
		effect, the scanner unit may need service. Verify that it
		also occurs on a demo page by pressing the Demo button
		on the control panel when the printer is ready. For service,
		contact a service representative.
Page skew	• Check the paper type and quality. See “Paper
		Specifications” on page A.2.
	• Insure the paper or other media is loaded correctly and the
		guides are not too tight or too loose against the paper
		stack.

7.14 PROBLEM SOLVING