Samsung ML-1200 Series manual Solving General Printing Problems

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem

Possible Cause

Solution

The printer does not print.

The printer is not	If no lights are on, check the power
receiving power.	cord connections. Check the power
	switch and power source.
The printer is not	Select Samsung ML-1200 Series
selected as the default	as your default printer.
printer.
Check the printer for	• The printer cover is not closed.
the following:	• Paper is jammed.
	• No paper is loaded.
	• Toner cartridge is not installed.
	• If printer system error occurs,
	contact a service representative.
The printer may be in	Add paper to the manual input tray
manual feed mode and	and press the Demo button on the
out of paper. (The	printer’s control panel to begin
Paper light is on.)	printing.
The connection cable	Disconnect the printer cable and
between the computer	reconnect it.
and the printer is not
connected properly.
The connection cable	If possible, attach the cable to
between the computer	another computer that is working
and the printer is	properly and print a job. You can
defective.	also try using a different printer
	cable.
The port setting is	Check the Windows printer setting to
incorrect.	insure the print job is sent to the
	correct port (for example, LPT1). If
	the computer has more than one
	port, insure the printer is attached to
	the correct one.

7.2 PROBLEM SOLVING