Paper jams, Paper jam locations, 160 | HP 4600hdn 4600n guide

Paper jams

Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Clearing jams.

Paper jam locations

1

12

13

14

15

(shown without optional Tray 3)

1.top cover area

2.duplex path

3.paper path

4.input path

5.trays

160

ENWW

Image 174

HP 4600hdn 4600n manual Paper jams, Paper jam locations, 160

Contents

Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Appendix B Specifications and regulatory information Xii Printer basics Enww Quick access to printer information World Wide Web linksUser guide links HP Jetdirect Print Server Administrator’s Guide Where to look for more informationSetting up the printer Accessory and Consumable Installation Guides Online Help Using the printerCD User Guide Html Online User Guide HP Color LaserJet 4600n Europe only Printer configurationsHP Color LaserJet HP Color LaserJet 4600dn HP Color LaserJet 4600hdn Printer features Feature Characteristics Connectivity AccessoriesPaper handling Supplies Factors affecting printer performance Walk around Front view shown with second 500-sheet paper feeder Back/side view Control panel overview IntroductionControl panel buttons and lights Accessing the control panel from a computer Display Control panel buttons Button name Function Interpreting control panel indicator lights Control panel indicator lightsIndicator Off Flashing Control panel menus OverviewGetting started basics Menu hierarchy Retrieve job menuTo enter the menus Information menu Paper handling menu Configure device menu Diagnostics menu See Diagnostics menu for more information Retrieve job menu Menu item Description Information menu Information pages Paper handling menu Menu item Value Description Configure device menu Printing menuMenu item Values Description Print quality menu System setup menu Language Menu Resets menu Diagnostics menu Changing printer control panel configuration settings Job storage limitTo set the job storage limit Tray behavior options use requested tray and manually feed Job held timeoutTo set the job held timeout To set use requested tray PowerSave Time To set manually feed prompt To set PowerSave Time To disable/enable PowerSave To set the personality PersonalityClearable warnings To set the clearable warnings Auto continue Supplies lowTo set the auto continue Jam recovery To set jam recovery responseTo set supplies low reporting Language To select language Using the printer control panel in shared environments Printer drivers Additional driversOperating system PCL 5c Printer software HP Web Jetadmin Software for networks Unix Features Embedded Web server Support Windows Macintosh OS Network AdministratorOther components and utilities Netprinting Network configuration Configuring Novell NetWare frame typeParameters Configuring TCP/IP parameters Setting an IP address Setting the subnet mask Setting the local and default gateway To disable IPX/SPX Disabling network protocols optional To disable DLC/LLC Parallel configuration Parallel port connection Enhanced I/O EIO configuration HP Jetdirect print servers Available enhanced I/O interfaces NetWare networksWindows and Windows NT networks AppleTalk networks LocalTalk configurationLocalTalk network configuration UNIX/Linux networks Supplies and accessories Printer supplies Reference CablesMedia Materials Enww Printing tasks Enww Controlling print jobs Print setting priorities Selecting print media Media to avoid Media that may damage the printer Configuring input trays Configuring Tray 1 media typeConfiguring Tray 1 media size Tray 2 and Tray 3 media type Tray 2 and Tray 3 media sizeTray 2 or Tray 3 custom media Dimension Unit of measure Printing from Tray 1 multipurpose tray Printing envelopes from TrayLoading media into Tray Address type Left margin Top margin To load envelopes into TrayPrinting envelopes Return Printing from Tray 2 and Tray Loading standard-sized media into Tray 2 and Tray Enww Loading custom-sized media into Tray 2 and Tray Printing on special media TransparenciesGlossy paper Colored paper Envelopes Labels Heavy paper Preprinted forms and letterhead Recycled paper Control panel settings for 2-sided printing Sided duplex printingTo use 2-sided printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Special printing situations Printing a different firstPrinting on custom-size media Stopping a print request To stop the current print job from the printer control panel Quick copying a job Job retention featuresStoring a print job Proofing and holding a job Printing stored jobs Deleting stored jobs Private jobs Printing a private job Deleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Printing a job Interrupting and resuming printing Managing memory Memory, see Working with memory and print server cards Enww Managing the printer Enww Printer information pages Menu map Configuration Supplies status Usage DemoFile directory PCL or PS font list Event log100 Print quality troubleshooting pages 101 Using the embedded Web server To access the embedded Web server102 Settings tab Information tab103 Networking tab Other links104 105 Using Printer Status and Alerts 106 To choose which status messages appear To view status messages and information107 108 Color 109 110 Paper selection Using colorHP ImageREt Color options SRGB 112 Print in Grayscale Automatic or manual color adjustmentManaging color Manual color options Edge Control Halftone optionsNeutral Grays 114 RGB Color 115 Matching colors Pantone * color matching Swatch book color matching116 117 118 Maintenance 119 120 HP print cartridges Print cartridge authenticationManaging the print cartridge Non-HP print cartridges Print cartridge life expectancy Using the printer control panelPrint cartridge storage Checking the print cartridge life Using HP Web Jetadmin Using the embedded Web serverUsing printer software 123 Changing print cartridges 124 125 Locating supplies Supply replacement guidelinesReplacing supplies Supply item locations Supplies replacement clearance diagram Making room around the printer for replacing supplies127 Approximate replacement intervals for supplies Printer Count Approximate time Message Period128 Software Information location Configuring alertsSee Using the embedded Web server for 129 130 Problemsolving 131 132 Basic troubleshooting checklist 133 Control panel messages Error messagesCritical error messages Status messages Control panel messages Message Description Action135 136 137 Dimm 138 139 140 141 See Using Embedded Web server 142 143 144 Stop 145 Test Return to the SET Registration 146 Ready 147 148 See Using 149 150 151 See Configuring input 152 Error For help press 153 154 155 156 157 RAM 158 159 Paper jams Paper jam locations160 Paper jam recovery To disable paper jam recovery161 Cause Solution Common causes of paper jams162 163 Clearing jams Jam in Tray 1, Tray 2, or Tray164 101 165 Jams in the top cover 166 167 168 Jam in paper input path or paper path 169 Jam in duplex path 170 171 Printer feeds incorrect page size Cause Solution Media-handling problemsPrinter feeds multiple sheets Cause Solution 172 Printer feeds incorrect page size Printer pulls from incorrect tray Cause SolutionMedia does not feed automatically Cause Solution 173 Media does not feed from input Trays 2 or Cause Solution Transparencies or glossy paper will not feed Cause Solution174 Transparencies or glossy paper will not feed Output is curled or wrinkled Cause SolutionSee Configuring input trays 175 Output is curled or wrinkled 176 Printer is on, but nothing prints Cause Solution Printer response problemsNo display message Cause Solution 177 Printer is on, but nothing prints Printer is on but is not receiving data Cause SolutionSee Changing printer control panel configuration settings 178 179 Printer control panel problems Control panel settings work incorrectly Cause Solution180 Incorrect shade Cause Solution Color printing problemsPrinting black instead of color Cause Solution Missing color Cause Solution Printed colors do not match screen colors Cause Solution 182 Incorrect printer output Incorrect fonts are printed Cause SolutionDrifting text between printouts Cause Solution 183 Erratic, missing characters or interrupted printout Partial printout Cause SolutionGuidelines for printing with different fonts 184 Unable to select colors from the software Software application problemsUnable to select a font from the software Cause Solution 185 Overhead transparency defects Print quality troubleshootingPrint quality problems associated with media 186 Print quality problems associated with the environment Print quality problems associated with jams187 188 Hewlett-Packard limited warranty statement 189 190 Limited warranty for print cartridge life 191 Transfer unit and fuser warranty 192 Priority on-site service HP maintenance agreementsOn-site service agreements Next-day on-site service 194 Printer specifications Physical dimensionsElectrical specifications Operating environment specifications Acoustic emissions196 FCC regulations 197 Environmental product stewardship program Protecting the environment Recycled paper Material restrictions199 For more information Material Safety Data Sheet Msds Extended warrantySpare parts and supplies availability 200 Declaration of Conformity Hewlett-Packard Company Boise, Idaho USA April 1201 Canadian DOC regulations Safety statementsLaser safety EMI statement Korea Klass 1 Laser Apparat 203 Varo 204 205 Supported media weights and sizesTray Media type and size Media weight Capacity Tray 206 207 208 Tray 2Optional 209 DuplexPrinting 210 Printer memory 211 Printing a configuration 212 Installing memory and font DIMMs To install memory and font DIMMs213 214 215 Enabling the language font Dimm To enable memory for WindowsEnabling memory 216 Checking Dimm installation To check Dimm installation217 Installing an HP Jetdirect print server card To install an HP Jetdirect print server card218 219 220 Term Definition 221 222 223 Toner 224RJ-45 Transfer belt Index 225 226 227 228 Page C9660-90912