Message
Description
Action
13.XX.YY.JAM IN DUPLEX | There is a jam in the duplex path. | 1. Press | for detailed | |
PATH For help press |
| information about | ||
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| clearing the jam. | ||
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| 2. Press | and | to step |
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| through the |
| |
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| instructions. |
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| 3. If the message persists | ||
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| after clearing all pages, | ||
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| contact HP Support. | ||
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13.XX.YY.JAM IN PAPER | There is a jam in the media input | 1. Press | for detailed | |
INPUT PATH For help | path. | information about | ||
press |
| clearing the jam. | ||
|
| 2. Press | and | to step |
|
| through the |
| |
|
| instructions. |
| |
|
| 3. If the message persists | ||
|
| after clearing all pages, | ||
|
| contact HP Support. | ||
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| |
13.XX.YY.JAM IN TRAY 1 | A page is jammed in the multi- | 1. Press | for detailed | |
For help press | purpose tray. | information about | ||
|
| clearing the jam. | ||
|
| 2. Press | and | to step |
|
| through the |
| |
|
| instructions. |
| |
|
| 3. If the message persists | ||
|
| after clearing all pages, | ||
|
| contact HP Support. | ||
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|
|
| |
13.XX.YY.JAM IN TRAY 2 | A page is jammed in Tray 2. | 1. Press | for detailed | |
For help press |
| information about | ||
|
| clearing the jam. | ||
|
| 2. Press | and | to step |
|
| through the |
| |
|
| instructions. |
| |
|
| 3. If the message persists | ||
|
| after clearing all pages, | ||
|
| contact HP Support. | ||
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|
|
| |
13.XX.YY.JAM IN TRAY 3 | A page is jammed in Tray 3. | 1. Press | for detailed | |
For help press |
| information about | ||
|
| clearing the jam. | ||
|
| 2. Press | and | to step |
|
| through the |
| |
|
| instructions. |
| |
|
| 3. If the message persists | ||
|
| after clearing all pages, | ||
|
| contact HP Support. | ||
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154 | ENWW |