Message

Description

Action

 

 

13.XX.YY.JAM IN DUPLEX

There is a jam in the duplex path.

1. Press

for detailed

PATH For help press

 

information about

 

 

clearing the jam.

 

 

2. Press

and

to step

 

 

through the

 

 

 

instructions.

 

 

 

3. If the message persists

 

 

after clearing all pages,

 

 

contact HP Support.

 

 

 

 

13.XX.YY.JAM IN PAPER

There is a jam in the media input

1. Press

for detailed

INPUT PATH For help

path.

information about

press

 

clearing the jam.

 

 

2. Press

and

to step

 

 

through the

 

 

 

instructions.

 

 

 

3. If the message persists

 

 

after clearing all pages,

 

 

contact HP Support.

 

 

 

 

13.XX.YY.JAM IN TRAY 1

A page is jammed in the multi-

1. Press

for detailed

For help press

purpose tray.

information about

 

 

clearing the jam.

 

 

2. Press

and

to step

 

 

through the

 

 

 

instructions.

 

 

 

3. If the message persists

 

 

after clearing all pages,

 

 

contact HP Support.

 

 

 

 

13.XX.YY.JAM IN TRAY 2

A page is jammed in Tray 2.

1. Press

for detailed

For help press

 

information about

 

 

clearing the jam.

 

 

2. Press

and

to step

 

 

through the

 

 

 

instructions.

 

 

 

3. If the message persists

 

 

after clearing all pages,

 

 

contact HP Support.

 

 

 

 

13.XX.YY.JAM IN TRAY 3

A page is jammed in Tray 3.

1. Press

for detailed

For help press

 

information about

 

 

clearing the jam.

 

 

2. Press

and

to step

 

 

through the

 

 

 

instructions.

 

 

 

3. If the message persists

 

 

after clearing all pages,

 

 

contact HP Support.

 

 

 

 

 

154

ENWW