Unable to select the printer from the computer
Cause | Solution |
|
|
If you are using a switch box, the printer may | Select the correct printer through the switch |
not be selected for the computer. | box. |
|
|
The printer’s Ready indicator light is not lit. | Press PAUSE/RESUME to return the printer to |
| the READY state. |
|
|
A printer message other than READY appears | See Control panel messages. |
on the printer control panel. |
|
|
|
The correct printer driver is not installed in the | Install the correct printer driver. |
computer. |
|
|
|
The correct printer and port are not selected | Select the correct printer and port. |
on the computer. |
|
|
|
The network is not configured properly for this | Use the network software to verify the printer’s |
printer. | network configuration, or consult with the |
| network administrator. |
|
|
The power source receptacle is not working | Connect the printer to a different power |
correctly. | receptacle. |
|
|
ENWW | 179 |
