Printer is on, but nothing prints

The correct driver is not selected in the software application or printer driver.

Select the driver for PostScript Emulation for this printer in the software application or printer driver.

The printer is not properly configured.

The computer port is not configured or is not

Run another peripheral connected to this port

working properly.

to verify that the port is working properly.

 

 

The printer has not been correctly named for

Use the appropriate utility to name the printer

the network or for a Macintosh computer.

on the network. For Macintosh computers,

 

name the printer from within the Chooser

 

menu.

 

 

Printer is on but is not receiving data

Cause

Solution

 

 

The printer’s Ready indicator light is not lit.

Press PAUSE/RESUME to return the printer to

 

the READY state.

 

 

The top cover is not closed properly.

Close the top cover firmly.

 

 

A printer message other than READY appears

See Control panel messages.

on the printer control panel.

 

The interface cable is not correct for this configuration.

Select the correct interface cable for your configuration. See Parallel configuration or Enhanced I/O (EIO) configuration.

The interface cable is not securely connected Disconnect and reconnect the interface cable. to both the printer and the computer.

The printer is not configured correctly.

The interface configurations on the printer’s configuration page do not match the configurations on the host computer.

Configure the printer to match the computer configuration.

The computer is not working properly.

Try using an application that you know works properly to check computer, or, in DOS, type Dir>Prn at the DOS prompt.

The computer port that the printer is connected to is not configured or is not working properly.

Run another peripheral connected to this port to verify that the port is working properly.

The printer has not been correctly named for the network or Macintosh computer.

Use the appropriate utility to name the printer on the network. For Macintosh computers, name the printer from within the Chooser menu.

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