Jams in the top cover, 166 | HP 4600hdn 4600n manual

Jams in the top cover

Jams in the top cover occur in of the areas indicated in the figures below. Use the procedures in this section to clear a jam in this area.

1

1. Jammed paper

121

2. Crumpled paper in the fuser

WARNING! Do not touch the fuser. It is hot and could cause burns! The fuser’s operating temperature is 190°C (374° F). Wait 10 minutes to allow the fuser to cool before touching the fuser.

166

ENWW

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HP 4600hdn 4600n manual Jams in the top cover, 166

Contents

Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Appendix B Specifications and regulatory information Xii Printer basics Enww Quick access to printer information World Wide Web linksUser guide links Where to look for more information Setting up the printerHP Jetdirect Print Server Administrator’s Guide Accessory and Consumable Installation Guides Using the printer CD User GuideOnline Help Html Online User Guide Printer configurations HP Color LaserJetHP Color LaserJet 4600n Europe only HP Color LaserJet 4600dn HP Color LaserJet 4600hdn Printer features Feature Characteristics Accessories Paper handlingConnectivity Supplies Factors affecting printer performance Walk around Front view shown with second 500-sheet paper feeder Back/side view Control panel overview IntroductionControl panel buttons and lights Accessing the control panel from a computer Display Control panel buttons Button name Function Interpreting control panel indicator lights Control panel indicator lightsIndicator Off Flashing Control panel menus OverviewGetting started basics Menu hierarchy Retrieve job menuTo enter the menus Information menu Paper handling menu Configure device menu Diagnostics menu See Diagnostics menu for more information Retrieve job menu Menu item Description Information menu Information pages Paper handling menu Menu item Value Description Configure device menu Printing menuMenu item Values Description Print quality menu System setup menu Language Menu Resets menu Diagnostics menu Changing printer control panel configuration settings Job storage limitTo set the job storage limit Job held timeout To set the job held timeoutTray behavior options use requested tray and manually feed To set use requested tray PowerSave Time To set manually feed prompt To set PowerSave Time To disable/enable PowerSave Personality Clearable warningsTo set the personality To set the clearable warnings Auto continue Supplies lowTo set the auto continue Jam recovery To set jam recovery responseTo set supplies low reporting Language To select language Using the printer control panel in shared environments Printer drivers Additional driversOperating system PCL 5c Printer software HP Web Jetadmin Software for networks Unix Features Embedded Web server Windows Macintosh OS Network Administrator Other components and utilitiesSupport Netprinting Network configuration Configuring Novell NetWare frame typeParameters Configuring TCP/IP parameters Setting an IP address Setting the subnet mask Setting the local and default gateway To disable IPX/SPX Disabling network protocols optional To disable DLC/LLC Parallel configuration Parallel port connection Enhanced I/O EIO configuration HP Jetdirect print servers Available enhanced I/O interfaces NetWare networksWindows and Windows NT networks LocalTalk configuration LocalTalk network configurationAppleTalk networks UNIX/Linux networks Supplies and accessories Printer supplies Cables MediaReference Materials Enww Printing tasks Enww Controlling print jobs Print setting priorities Selecting print media Media to avoid Media that may damage the printer Configuring input trays Configuring Tray 1 media typeConfiguring Tray 1 media size Tray 2 and Tray 3 media type Tray 2 and Tray 3 media sizeTray 2 or Tray 3 custom media Dimension Unit of measure Printing from Tray 1 multipurpose tray Printing envelopes from TrayLoading media into Tray To load envelopes into Tray Printing envelopesAddress type Left margin Top margin Return Printing from Tray 2 and Tray Loading standard-sized media into Tray 2 and Tray Enww Loading custom-sized media into Tray 2 and Tray Printing on special media TransparenciesGlossy paper Colored paper Envelopes Labels Heavy paper Preprinted forms and letterhead Recycled paper Control panel settings for 2-sided printing Sided duplex printingTo use 2-sided printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Special printing situations Printing a different firstPrinting on custom-size media Stopping a print request To stop the current print job from the printer control panel Job retention features Storing a print jobQuick copying a job Proofing and holding a job Printing stored jobs Deleting stored jobs Private jobs Printing a private job Deleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Printing a job Interrupting and resuming printing Managing memory Memory, see Working with memory and print server cards Enww Managing the printer Enww Printer information pages Menu map Configuration Supplies status Usage DemoFile directory PCL or PS font list Event log100 Print quality troubleshooting pages 101 Using the embedded Web server To access the embedded Web server102 Settings tab Information tab103 Networking tab Other links104 105 Using Printer Status and Alerts 106 To choose which status messages appear To view status messages and information107 108 Color 109 110 Using color HP ImageREtPaper selection Color options SRGB 112 Automatic or manual color adjustment Managing colorPrint in Grayscale Manual color options Halftone options Neutral GraysEdge Control 114 RGB Color 115 Matching colors Pantone * color matching Swatch book color matching116 117 118 Maintenance 119 120 Print cartridge authentication Managing the print cartridgeHP print cartridges Non-HP print cartridges Using the printer control panel Print cartridge storagePrint cartridge life expectancy Checking the print cartridge life Using the embedded Web server Using printer softwareUsing HP Web Jetadmin 123 Changing print cartridges 124 125 Supply replacement guidelines Replacing suppliesLocating supplies Supply item locations Supplies replacement clearance diagram Making room around the printer for replacing supplies127 Approximate replacement intervals for supplies Printer Count Approximate time Message Period128 Configuring alerts See Using the embedded Web server forSoftware Information location 129 130 Problemsolving 131 132 Basic troubleshooting checklist 133 Error messages Critical error messagesControl panel messages Status messages Control panel messages Message Description Action135 136 137 Dimm 138 139 140 141 See Using Embedded Web server 142 143 144 Stop 145 Test Return to the SET Registration 146 Ready 147 148 See Using 149 150 151 See Configuring input 152 Error For help press 153 154 155 156 157 RAM 158 159 Paper jams Paper jam locations160 Paper jam recovery To disable paper jam recovery161 Cause Solution Common causes of paper jams162 163 Clearing jams Jam in Tray 1, Tray 2, or Tray164 101 165 Jams in the top cover 166 167 168 Jam in paper input path or paper path 169 Jam in duplex path 170 171 Media-handling problems Printer feeds multiple sheets Cause SolutionPrinter feeds incorrect page size Cause Solution 172 Printer pulls from incorrect tray Cause Solution Media does not feed automatically Cause SolutionPrinter feeds incorrect page size 173 Media does not feed from input Trays 2 or Cause Solution Transparencies or glossy paper will not feed Cause Solution174 Output is curled or wrinkled Cause Solution See Configuring input traysTransparencies or glossy paper will not feed 175 Output is curled or wrinkled 176 Printer response problems No display message Cause SolutionPrinter is on, but nothing prints Cause Solution 177 Printer is on but is not receiving data Cause Solution See Changing printer control panel configuration settingsPrinter is on, but nothing prints 178 179 Printer control panel problems Control panel settings work incorrectly Cause Solution180 Color printing problems Printing black instead of color Cause SolutionIncorrect shade Cause Solution Missing color Cause Solution Printed colors do not match screen colors Cause Solution 182 Incorrect fonts are printed Cause Solution Drifting text between printouts Cause SolutionIncorrect printer output 183 Partial printout Cause Solution Guidelines for printing with different fontsErratic, missing characters or interrupted printout 184 Software application problems Unable to select a font from the software Cause SolutionUnable to select colors from the software 185 Print quality troubleshooting Print quality problems associated with mediaOverhead transparency defects 186 Print quality problems associated with the environment Print quality problems associated with jams187 188 Hewlett-Packard limited warranty statement 189 190 Limited warranty for print cartridge life 191 Transfer unit and fuser warranty 192 HP maintenance agreements On-site service agreementsPriority on-site service Next-day on-site service 194 Printer specifications Physical dimensionsElectrical specifications Operating environment specifications Acoustic emissions196 FCC regulations 197 Environmental product stewardship program Protecting the environment Recycled paper Material restrictions199 Material Safety Data Sheet Msds Extended warranty Spare parts and supplies availabilityFor more information 200 Declaration of Conformity Hewlett-Packard Company Boise, Idaho USA April 1201 Safety statements Laser safetyCanadian DOC regulations EMI statement Korea Klass 1 Laser Apparat 203 Varo 204 Supported media weights and sizes Tray Media type and size Media weight Capacity205 Tray 206 207 208 Tray 2Optional 209 DuplexPrinting 210 Printer memory 211 Printing a configuration 212 Installing memory and font DIMMs To install memory and font DIMMs213 214 215 To enable memory for Windows Enabling memoryEnabling the language font Dimm 216 Checking Dimm installation To check Dimm installation217 Installing an HP Jetdirect print server card To install an HP Jetdirect print server card218 219 220 Term Definition 221 222 223 224 RJ-45Toner Transfer belt Index 225 226 227 228 Page C9660-90912