Diagnostics menu

See Diagnostics menu for more information.

DIAGNOSTICS	PRINT EVENT LOG
	SHOW EVENT LOG
	PQ TROUBLESHOOTING
	DISABLE CARTRIDGE CHECK
	PAPER PATH TEST
	SENSOR TEST
	COMPONENT TEST
	PRINT/STOP TEST

ENWW

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Image 35

HP 4600hdn 4600n manual See Diagnostics menu for more information

Contents

Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Xii Appendix B Specifications and regulatory information Printer basics Enww User guide links Quick access to printer informationWorld Wide Web links Accessory and Consumable Installation Guides Where to look for more informationSetting up the printer HP Jetdirect Print Server Administrator’s Guide Html Online User Guide Using the printerCD User Guide Online Help HP Color LaserJet 4600dn Printer configurationsHP Color LaserJet HP Color LaserJet 4600n Europe only HP Color LaserJet 4600hdn Feature Characteristics Printer features Supplies AccessoriesPaper handling Connectivity Factors affecting printer performance Front view shown with second 500-sheet paper feeder Walk around Back/side view Control panel buttons and lights Control panel overviewIntroduction Display Accessing the control panel from a computer Button name Function Control panel buttons Indicator Off Flashing Interpreting control panel indicator lightsControl panel indicator lights Getting started basics Control panel menusOverview To enter the menus Menu hierarchyRetrieve job menu Paper handling menu Information menu Configure device menu See Diagnostics menu for more information Diagnostics menu Menu item Description Retrieve job menu Information pages Information menu Menu item Value Description Paper handling menu Menu item Values Description Configure device menuPrinting menu Print quality menu System setup menu Language Menu Resets menu Diagnostics menu To set the job storage limit Changing printer control panel configuration settingsJob storage limit To set use requested tray Job held timeoutTo set the job held timeout Tray behavior options use requested tray and manually feed To set manually feed prompt PowerSave Time To disable/enable PowerSave To set PowerSave Time To set the clearable warnings PersonalityClearable warnings To set the personality To set the auto continue Auto continueSupplies low To set supplies low reporting Jam recoveryTo set jam recovery response To select language Language Using the printer control panel in shared environments Operating system PCL 5c Printer driversAdditional drivers Printer software Software for networks HP Web Jetadmin Unix Embedded Web server Features Netprinting Windows Macintosh OS Network AdministratorOther components and utilities Support Parameters Network configurationConfiguring Novell NetWare frame type Configuring TCP/IP parameters Setting an IP address Setting the local and default gateway Setting the subnet mask Disabling network protocols optional To disable IPX/SPX To disable DLC/LLC Parallel port connection Parallel configuration HP Jetdirect print servers Enhanced I/O EIO configuration Windows and Windows NT networks Available enhanced I/O interfacesNetWare networks UNIX/Linux networks LocalTalk configurationLocalTalk network configuration AppleTalk networks Supplies and accessories Printer supplies Materials CablesMedia Reference Enww Printing tasks Enww Controlling print jobs Print setting priorities Media to avoid Selecting print media Media that may damage the printer Configuring Tray 1 media size Configuring input traysConfiguring Tray 1 media type Tray 2 or Tray 3 custom media Tray 2 and Tray 3 media typeTray 2 and Tray 3 media size Unit of measure Dimension Loading media into Tray Printing from Tray 1 multipurpose trayPrinting envelopes from Tray Return To load envelopes into TrayPrinting envelopes Address type Left margin Top margin Loading standard-sized media into Tray 2 and Tray Printing from Tray 2 and Tray Enww Loading custom-sized media into Tray 2 and Tray Glossy paper Printing on special mediaTransparencies Envelopes Colored paper Heavy paper Labels Recycled paper Preprinted forms and letterhead To use 2-sided printing Control panel settings for 2-sided printingSided duplex printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Printing on custom-size media Special printing situationsPrinting a different first To stop the current print job from the printer control panel Stopping a print request Proofing and holding a job Job retention featuresStoring a print job Quick copying a job Printing stored jobs Deleting stored jobs Printing a private job Private jobs Deleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Interrupting and resuming printing Printing a job Memory, see Working with memory and print server cards Managing memory Enww Managing the printer Enww Menu map Printer information pages Supplies status Configuration File directory UsageDemo 100 PCL or PS font listEvent log 101 Print quality troubleshooting pages 102 Using the embedded Web serverTo access the embedded Web server 103 Settings tabInformation tab 104 Networking tabOther links 105 106 Using Printer Status and Alerts 107 To choose which status messages appearTo view status messages and information 108 109 Color 110 Color options Using colorHP ImageREt Paper selection 112 SRGB Manual color options Automatic or manual color adjustmentManaging color Print in Grayscale 114 Halftone optionsNeutral Grays Edge Control 115 RGB Color 116 Matching colorsPantone * color matching Swatch book color matching 117 118 119 Maintenance 120 Non-HP print cartridges Print cartridge authenticationManaging the print cartridge HP print cartridges Checking the print cartridge life Using the printer control panelPrint cartridge storage Print cartridge life expectancy 123 Using the embedded Web serverUsing printer software Using HP Web Jetadmin 124 Changing print cartridges 125 Supply item locations Supply replacement guidelinesReplacing supplies Locating supplies 127 Supplies replacement clearance diagramMaking room around the printer for replacing supplies 128 Approximate replacement intervals for suppliesPrinter Count Approximate time Message Period 129 Configuring alertsSee Using the embedded Web server for Software Information location 130 131 Problemsolving 132 133 Basic troubleshooting checklist Status messages Error messagesCritical error messages Control panel messages 135 Control panel messagesMessage Description Action 136 Dimm 137 138 139 140 141 142 See Using Embedded Web server 143 Stop 144 Test 145 146 Return to the SET Registration 147 Ready 148 149 See Using 150 151 152 See Configuring input 153 Error For help press 154 155 156 RAM 157 158 159 160 Paper jamsPaper jam locations 161 Paper jam recoveryTo disable paper jam recovery 162 Cause SolutionCommon causes of paper jams 163 164 Clearing jamsJam in Tray 1, Tray 2, or Tray 165 101 166 Jams in the top cover 167 168 169 Jam in paper input path or paper path 170 Jam in duplex path 171 172 Media-handling problemsPrinter feeds multiple sheets Cause Solution Printer feeds incorrect page size Cause Solution 173 Printer pulls from incorrect tray Cause SolutionMedia does not feed automatically Cause Solution Printer feeds incorrect page size 174 Media does not feed from input Trays 2 or Cause SolutionTransparencies or glossy paper will not feed Cause Solution 175 Output is curled or wrinkled Cause SolutionSee Configuring input trays Transparencies or glossy paper will not feed 176 Output is curled or wrinkled 177 Printer response problemsNo display message Cause Solution Printer is on, but nothing prints Cause Solution 178 Printer is on but is not receiving data Cause SolutionSee Changing printer control panel configuration settings Printer is on, but nothing prints 179 180 Printer control panel problemsControl panel settings work incorrectly Cause Solution Missing color Cause Solution Color printing problemsPrinting black instead of color Cause Solution Incorrect shade Cause Solution 182 Printed colors do not match screen colors Cause Solution 183 Incorrect fonts are printed Cause SolutionDrifting text between printouts Cause Solution Incorrect printer output 184 Partial printout Cause SolutionGuidelines for printing with different fonts Erratic, missing characters or interrupted printout 185 Software application problemsUnable to select a font from the software Cause Solution Unable to select colors from the software 186 Print quality troubleshootingPrint quality problems associated with media Overhead transparency defects 187 Print quality problems associated with the environmentPrint quality problems associated with jams 188 189 Hewlett-Packard limited warranty statement 190 191 Limited warranty for print cartridge life 192 Transfer unit and fuser warranty Next-day on-site service HP maintenance agreementsOn-site service agreements Priority on-site service 194 Electrical specifications Printer specificationsPhysical dimensions 196 Operating environment specificationsAcoustic emissions 197 FCC regulations Protecting the environment Environmental product stewardship program 199 Recycled paperMaterial restrictions 200 Material Safety Data Sheet Msds Extended warrantySpare parts and supplies availability For more information 201 Declaration of ConformityHewlett-Packard Company Boise, Idaho USA April 1 EMI statement Korea Safety statementsLaser safety Canadian DOC regulations 203 Klass 1 Laser Apparat 204 Varo Tray Supported media weights and sizesTray Media type and size Media weight Capacity 205 206 207 Optional 208Tray 2 Printing 209Duplex 210 211 Printer memory 212 Printing a configuration 213 Installing memory and font DIMMsTo install memory and font DIMMs 214 215 216 To enable memory for WindowsEnabling memory Enabling the language font Dimm 217 Checking Dimm installationTo check Dimm installation 218 Installing an HP Jetdirect print server cardTo install an HP Jetdirect print server card 219 220 221 Term Definition 222 223 Transfer belt 224RJ-45 Toner 225 Index 226 227 228 Page C9660-90912